Cigna 2010 Annual Report Download - page 13

Awards and Recognition 11
CIGNA Spain
• Received the 2010 “Client Excellence Award” from Contact Center
Magazine, a specialist magazine in the Call and Contact Centers sectors.
CIGNA Hong Kong
• At the 11th annual Hong Kong Call Center Association Awards, CIGNA Hong
Kong won two Gold Awards: Outbound Call Center of the Year and Best
Contact Center in Training and People Development. CIGNA Hong Kong
also won a Bronze Award for Best Contact Center in Quality Assurance.
CIGNA Korea
• Named the 2010 “Best Call Center” in the Korean Service Quality Index,
which is evaluated by the Korea Management Association Corporation.
• Won a grand prize of Forbes Corporate Social Responsibility (CSR) Awards
in Multicultural Family Support hosted by Forbes Korea and the Korea
Chamber of Commerce and Industry.
• Won the “2010 Korea Business Communications Award” in the CSR
sector by the Korea Business Communicators Association, and sponsored
by the Federation of Korean Industries, Korea Press Foundation and
Ministry of Culture, Sports and Tourism.
• Named a 2010 “Great Company to Work For” for excellence in corporate
culture, talent management, nancial status and commitment to
local communities by the Korea Economic Daily, a widely circulated daily
Korean business publication. CIGNA is the only insurance company to win
since the inception of the award. A panel of professionals from nine leading
universities, The Korean Chamber of Commerce and Industry, Job Korea
and University News Network determined the winners of this award.
CIGNA Indonesia
• For the eighth consecutive year, the InfoBank Awards “Golden Trophy”
of 2010 for excellence in insurance went to CIGNA Indonesia. InfoBank is
a leading Indonesian banking and nancial magazine.
• Received the number two ranking for insurance service excellence at the
2010 Marketing Magazine Call Center Awards. Marketing Magazine is a
recognized Indonesian marketing magazine.
• At the 2010 Investor Awards, CIGNA Indonesia was named “Best Life
Insurance.” Investor is a leading Indonesian investment magazine.
• In 2010, Media Asuransi, the only insurance magazine in Indonesia that’s
managed by the insurance association, bestowed the “Best Life Insurance”
award on CIGNA Indonesia.
CIGNA Thailand
• CIGNA Thailand won three top prizes at the 2010 Thailand National
Call Center Awards, and was the only insurance call center recognized.
The corporate and sales personnel prizes awarded include 1st Runner Up
for the Best Overall Call Center, Runner Up for the Call Center Manager
of the Year and Runner Up for the Call Center Agent of the Year.
Recognition as an Employer
• For the third consecutive year, CIGNA received the Best Employer for
Healthy Lifestyles Platinum Award from the National Business Group
on Health, a national nonprot organization of large employers. This is
the fth year in a row that CIGNA has been honored for its commitment
and dedication to promoting a healthy workplace and encouraging its
employees and families to take a more active role in their health.
• CIGNA received CEO Cancer Gold Standard™ accreditation from the
CEO Roundtable on Cancer, a nonprot organization of cancer-ghting
CEOs from major American companies. This distinction is given only after
a company meets or exceeds rigorous requirements.
• CIGNA was one of only 12 percent of Fortune 200 companies to earn the
“Female Equality Matters” certification from the independent
organization, Female Equality Matters®. To receive this certication,
a company must “demonstrate truly exceptional outcomes with respect
to the numbers of women in leadership positions.”
•Connecticut Magazine recognized CIGNA in its November 2010 issue
as one of 20 Great Places to Work in Connecticut.
• CIGNA’s Eden Prairie-based workplace won Hennepin County’s Wellness
by Design Award for the third consecutive year. The award honors schools
and worksites in the county that create safe and healthy environments.
Recognition in the Community
• The CIGNA Civic Aairs, Bloomeld, Connecticut team was named to
the Governor’s Prevention® Partnership’s Mentoring Corporate Honor
Roll. The organization is a not-for-prot partnership between state
government and business leaders with a mission to keep Connecticut’s
youth safe, successful and drug-free. The Corporate Honor Roll recognizes
leading local businesses like CIGNA that place a high value on community
involvement and mentoring young people.
• The National Alliance on Mental Illness of Minnesota (NAMI Minnesota)
named CIGNA Philanthropist of the Year.
• CIGNA received a plaque in appreciation of its support for Malta House,
an organization that oers free medical services to Hartford’s uninsured.
A CIGNA Foundation grant supports the Malta House Mobile Health clinic.
CIGNA’s dollars and employee volunteers also helped renovate a waiting
room in the organization’s main facility.
• CIGNA received a special appreciation award for its longtime support of
Susan G. Komen for the Cure®.