Cigna 2010 Annual Report Download - page 11

Investments in Volunteering
From our service operations and health services staff to
our clinicians and sales force, the people of CIGNA are
always working to improve the health, well-being and
sense of security of those we serve.
In 2010, we created a new opportunity for our team to
serve. CIGNA now offers employees up to eight hours
of paid time away from the office each year to help our
neighbors in need by volunteering in local communities.
Strengthening employee volunteerism is all the more
important in these challenging economic times.
This new program brings with it the potential for more
than 200,000 hours of service in communities across the
country, with an estimated dollar value of donated time
at approximately $4 million. The program will expand
globally in 2011.
By offering employees paid time to volunteer where
they work and live, CIGNA can have a direct impact on
the health and well-being of communities and invest
in its own employees at the same time.
Above left, CIGNA Volunteer of the Year, Connie Therrien, who distinguished herself
in animal rescue, is congratulated by CIGNA CEO David Cordani. Above right, Essence
Williams, a student in CIGNA’s “My Friend Taught Me” tutoring program in CIGNA’s
Bloomfield, Conn., office, poses with her dad, Hugh Gillett, who is a CIGNA employee
in the Treasury Department. Essence was the 2010 winner of the tutoring program’s
annual T-shirt design contest.
A Culture of Caring and Service in the Global Community 9
Going Mobile for Health
We launched CIGNA Mobile for wireless
smartphones. It gives our 11.4 million health care
customers instant access to expert health support
(in English and Spanish) when they’re on the
go; anywhere, anytime, right from their phones.
Customers can use CIGNA Mobile to cost-compare
medications covered by CIGNA pharmacy benefit
plans; search real-time prices at 60,000 pharmacies
nationwide; quickly find an urgent care center;
speed-dial our service centers, nurses and
clinicians; and locate more than one million
CIGNA-contracted doctors, specialists,
dentists, hospitals, medical facilities
and pharmacies.
CIGNA Team Lives the Mission
to Improve Health
CIGNA employees eat, breathe and live the
mission to improve health for themselves and
their families, as well as for our customers.
In 2010, nearly 9,000 employees participated in
our first-ever company-wide Shape Up Challenge,
logging 15,872,420 minutes of physical activity –
the equivalent of 30 years – and losing a total
of 19,945 pounds – or 10 tons.
9,000
employees