CVS 2003 Annual Report Download - page 2

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Please find page 2 of the 2003 CVS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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CVS is one of the nation’s largest and fastest-growing drugstore chains, with 4,179 stores in 32 states
and the District of Columbia. The mission of our 110,000 associates can be summed up in two words:
CVS easy™. We want to be nothing less than the easiest pharmacy retailer for customers to use. That
means convenient locations, drive-thru pharmacies, 24- and extended-hour stores, and 1-hour photo
labs with digital capabilities. It also means clean, neat stores with superior customer service and
prescriptions that are ready when promised.
Sales in 2003 reached a record-breaking $26.6 billion, generated by our retail locations and by
PharmaCare Management Services, our PBM and specialty pharmacy division. With retail sales
exceeding $800 per square foot, CVS averages approximately $100 more per square foot than our
nearest competitor and $200 more per square foot than the industry average. We hold the #1 market
position in seven of the top 10 U.S. drugstore markets and the #1 or #2 market rank in nearly
two-thirds of the top 100 U.S. drugstore markets in which we operate.
CVS trades on the New York Stock Exchange under the symbol “CVS” and at year-end had a market
capitalization of more than $14 billion.
On the cover: The Titusville CVS/pharmacy location that opened in November 2003 is one of our new
stores in the fast-growing Florida markets.