CVS 2003 Annual Report Download - page 17

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Please find page 17 of the 2003 CVS annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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AIMing to be the best.
When customers at this CVS/pharmacy in Washington, D.C., ask store manager Hobart Banks for help finding a
product, he’s confident that the items are on the shelf. After all, we’ve taken the guesswork out of inventory tracking
at all locations with our computerized Assisted Inventory Management (AIM) system. Introduced in 2002, AIM has
since helped to dramatically improve our in-stock position and the CVS shopping experience. More good news is
coming in 2004 as we reap the benefits of the recent AIM rollout in the pharmacy.