Bed, Bath and Beyond 2013 Annual Report Download - page 5

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We have made considerable progress during fiscal 2013 in many areas of our business and we look to build shareholder value
over the longer term by finding ways to do more with our existing customers and to attract new customers. We are confident
that we continue to make the appropriate investments for our Company’s long term success. For this year, a few of the
initiatives which we plan to undertake include:
• Adding new functionality and assortment to our selling websites, mobile sites and apps;
• Continuing development work necessary for a new and more robust point of sale system;
• Deploying systems and equipment that allow our stores to take advantage of new technologies and processes;
• Continuing to strengthen our IT, analytics, marketing and ecommerce groups; and
• Opening an additional distribution facility for both direct to customer and store fulfillment.
As we embark on a new year, we challenge ourselves to find new and better ways to enhance the customer shopping
experience by differentiating our merchandise assortments and increasing and improving our use of emerging technologies;
we invest in our businesses to meet the evolving needs of our customers and to face the challenges of a competitive retail
environment; and we continue to foster those aspects of our culture that best help us to enhance our customers’ overall
experience.
The ongoing success of our Company has always been, and remains, the result of the tremendous efforts of our associates
operating in our unique decentralized culture, which takes advantage of their knowledge, independence and customer focus.
Because of the commitment and dedication of our associates throughout the entire organization and the support of our
business partners and shareholders, we believe we are well positioned to thrive in the evolving retail environment, and we
expect to continue our long term success. We remain committed to being our customers’ first choice for the merchandise
categories we offer domestically, interactively and over the longer term internationally, and we look forward with confidence
to the years ahead.
WARREN EISENBERG
Co-Chairman
and Co-Founder
LEONARD FEINSTEIN
Co-Chairman
and Co-Founder
STEVEN H. TEMARES
Chief Executive Officer
and Director
June 4, 2014
BED BATH & BEYOND 2013 ANNUAL REPORT
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