Volvo 2007 Annual Report Download - page 62
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Please find page 62 of the 2007 Volvo annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.Nissan Diesel
– moving ahead together
with customers
Nissan Diesel works together with customers in opening up new
avenues to the future by providing innovative technologies,
effective solutions and quality products.
By closely monitoring ongoing changes in
society and consumption patterns, Nissan
Diesel provides innovative technologies and
high-quality solutions to support customers in
their businesses. Nissan Diesel present pro-
posals to its customers based on what can be
done today and strive to develop its capabil-
ities together with them. As Nissan Diesel pro-
ceed toward the future, the vision is always
focused squarely on the customers – society
and the global environment is viewed from the
customer’s perspective at all times.
Nissan Diesel FLENDS
Nissan Diesel’s Final Low Emission Diesel
System (FLENDS) combines ultra-high pres-
sure fuel injection with SCR technology.
Nissan Diesel was the fi rst manufacturer in
the world to implement such a system on pro-
duction vehicles as a fundamental solution for
attaining lower exhaust emissions from diesel
engines.
Not only does FLENDS reduce both nitro-
gen oxides (NOx) and particulate matter (PM)
simultaneously, something that was previously
thought to be extremely hard to accomplish, it
also provides low fuel consumption. Since the
initial adoption of this system on the new
Quon heavy-duty truck series in November
2004, Nissan Diesel has sold over 20,000
FLENDS-equipped trucks.
In 2007, the fi rst minor model change for
the Quon series was executed and the models
that comply with Japan’s new fuel consump-
tion standards for heavy vehicles were
expanded. Exports of Quon truck tractors
were also launched in 2007 to Singapore and
Hong Kong, where vehicles must comply with
the Euro 4 exhaust emission regulations.
Aftermarket service
Customers want a trouble-free transport envir-
onment, which means transporting cargo
safely to the designated place and delivering
it on schedule. Vehicle quality must be main-
tained in order to prevent accidents, break-
downs or other troubles during transport.
Even though Nissan Diesel trucks are built
with innovative technologies and superior
performance, they still require thoroughgoing
inspections and maintenance.
Nissan Diesel provides customers with
both active maintenance service for prevent-
ing problems in the fi rst place and passive
maintenance service for promptly dealing with
any unexpected situations that arise. In Japan,
over 3,600 customers have concluded a con-
tract with Nissan Diesel for active and passive
maintenance service.
Customer service
Nissan Diesel conducts eco-driving work-
shops in Japan for truck drivers with the aim of
assisting customers in operating their ve-
hicles more economically and contributing to
global environmental protection. Customers’
trucks are used in the workshops and driving
sessions are conducted as much as possible
using public roads on which the drivers nor-
mally operate the vehicles.
This effort is designed to spread econom-
ical, fuel-saving driving habits. Eco-driving
workshops were held 79 times in 2007 for a
total of 1,122 participants.
Dealer network
Nissan Diesel’s dealer network in Japan con-
sists of ten directly-managed dealerships and
six independently-owned local dealerships,
having a combined total of 180 sales outlets.
In addition, Nissan Diesel has an international
sales network of 55 distributors and seven
partially owned sales companies around the
world.
In 2007, Nissan Diesel turned the truck dis-
tributor in Australia into a wholly owned sub-
sidiary by acquiring all of its shares. That move
is designed to strengthen the foundations of
our sales activities in the Australian market
where truck demand has remained strong in
recent years.
Deliveries
Nissan Diesel’s largest market is the Asian
region, including Japan. Other important mar-
kets include Africa and the Middle East.
During April 1 to December 31, 2007,
Nissan Diesel delivered 9,689 units for the
Japanese market, excluding deliveries to
Nissan Diesel’s heavy duty truck Quon leads
the way with engines with low fuel consumption and
low emissions
58 Business areas 2007