Volvo 2007 Annual Report Download - page 6
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Please find page 6 of the 2007 Volvo annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.Vision, mission and values
Our vision
The Volvo Group’s vision is to be valued as the world’s leading supplier of com-
mercial transport solutions.
Our mission
By creating value for our customers, we create value for our shareholders.
We use our expertise to create transport-related products and services of
superior quality, safety and environmental care for demanding customers in
selected segments.
We work with energy, passion and respect for the individual.
Our values
The Volvo Group views its corporate culture as a unique asset, since it is diffi -
cult for competitors to copy. By applying and strengthening the expertise and
culture we have built up over the years, we can achieve our vision.
Quality, safety and environmental care are the values that form the Volvo
Group’s common base and are important components of our corporate culture.
The values have a long tradition and permeate our organization, our products
and our way of working. Our goal is to maintain a leading position in these
areas.
Quality
Quality is an expression of our goal to offer reliable
products and services. In all aspects of our oper-
ations, from product development and production,
to delivery and customer support, the focus shall
be on customers’ needs and expectations. Our
goal is to exceed their expectations. With a cus-
tomer focus based on everyone’s commitment and
participation, combined with a process culture, our
aim is to be number one in customer satisfaction.
This is based on a culture in which all employees
are responsive and aware of what must be accom-
plished to be the best business partner.
Safety
Safety is concerned with how our products are
used in society. We have had a leading position in
issues regarding safety for a long time; our goal is
to maintain this position. A focus on safety is an
integral part of our product development work. Our
employees are highly aware of safety issues, and
the knowledge gained from our internal crash
investigations is applied in product development.
Our goal is to reduce the risk of accidents and
mitigate the consequences of any accidents that
may occur, as well as to improve safety and the
work environment for the drivers of our vehicles
and equipment.
Environmental care
We believe that it is self-evident that our products
and our operations shall have the lowest possible
adverse impact on the environment. We are work-
ing to further improve energy effi ciency and to
reduce emissions in all aspects of our business,
with particular focus on the use of our products.
Our goal is that the Volvo Group shall be ranked as
a leader in environmental care. To achieve this goal,
we strive for a holistic view, continuous improve-
ment, technical development and effi cient resource
utilization.
2 A global group 2007