Experian 2013 Annual Report Download - page 21
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Please find page 21 of the 2013 Experian annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.Vanquis is a UK credit card company which
is part of the 130 year-old Provident Financial
Group and has helped 1.8 million people
across the UK to obtain credit.
We were asked by Vanquis to use our global
expertise to combat identity fraud and
protect Vanquis’s customers from this ever
present threat. The objective was simple –
to ensure that every Vanquis customer
can be offered immediate protection.
Working closely with Vanquis, our Consumer
Services business introduced our pioneering
Active Web Monitoring tool, which enables
customers’ personal and financial
information to be protected from online
identity fraud threats.
Following the successful roll-out, Vanquis
customers are now offered protection from
credit and online identity threats.
In addition, Vanquis customers also benefit
from having fast access to their credit report
through our ProtectMyID online service.
ProtectMyID provides consumers with
greater visibility of their finances as well
as expert advice on how to manage and
improve their credit rating.
Looking to the future, the partnership
approach between Vanquis and Experian
means that we are working collaboratively to
develop innovative products tailored to serve
their customers’ needs in the future.
Sion O’Connor, Marketing Director at
Vanquis Bank, says: “This has been
a truly collaborative project with
Experian. They did not just provide us
with a pre-packaged product but took
a truly consultative approach. Experian
addressed what we needed and what
would best serve our customers both now
and into the future.
Our customers now have peace of mind
that we’re working with the best in the
industry to give them the opportunity
to help protect their identities from
fraudsters while also helping them
improve their credit score.”
NEW CUSTOMER
SEGMENTS PRODUCT
INNOVATION
EXPANDING
GEOGRAPHICALLY
Vanquis
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