Marks and Spencer 1998 Annual Report Download - page 33

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What’s good for the world should also be good for business. Greater environmental
responsibility often improves efficiency and productivity. We work closely with our
suppliers to pursue high environmental standards at every stage of production.
It is also vital that all our own premises are safe places to work or visit. From board
level through regional committees to individual stores, we have systems for maintaining
safety as both a priority and an essential value within our culture. M anaging the risk in
this way is important to staff, customers and shareholders alike.
A FRIEN DLY O FFICE
The new ofÞce building for Marks & Spencer Financial Services in
Chester is a good ex ample of ÔgreenÕ architectural design. In
addition to its attractive features, using natural brick and other
materials to blend better with its surroundings, the building aims
both to help the environment and to make its inhabitants as
comfortable as possible. There is a choice between air conditioning
and natural ventilation, which cuts fuel consumption and provides
more fresh air. Large windows bring in more natural light, while
ex ternal blinds react automatically to the movement of the sun.
New methods of insulation further boost efÞciency. Where possible,
we hope to ex tend these principles to other new buildings
developed by the Group.
CREATING A SAFETY CULTURE
Health and safety is a priority in all our operations. Our nationwide
network of occupational health advisers works closely with store
safety ofÞcers to provide ser vices as diverse as medical check-ups,
accident investigation and store risk assessment. More store safety
ofÞcers are working towards Ð or have gained Ð the challenging
NVQ level 3 health and safety qualiÞcation. This requires developing
skills in communicating policy and chairing meetings as much as
identifying risks and ex amining incidents. With such all-round
ex per tise at store level, we are better placed to create a safer
environment for customers and staff.
MA RKS A ND SPENCER p.l.c. 31