Marks and Spencer 1998 Annual Report Download - page 23

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Ex panding store footage means we can widen the service
initiatives that enhance shopping at Marks & Spencer. Most widespread are our well-
established butchersÕ shops, while in-store bakeries are bringing the aroma of freshly-
baked bread to more locations. 1998 sees our Þrst new-style delicatessens, featuring
a broader range of high quality product than ever before. In most stores, to improve
service, heavy shopping can be carried directly to customersÕ cars. A nd coffee bars Ð
pioneered at our Leeds store Ð offer an attractive variety of coffees and patisserie.
MORE SPACE, MORE SERVICES
MA RKS A ND SPENCER p.l.c. 21
By the year 2000 every Marks & Spencer store
in Europe should feature the new generation of
electronic till. Quicker, quieter and even more
reliable than their predecessors, these tills are
also simpler to operate. Fur ther beneÞts come
from their direct links to Þnancial and
information systems and their ability to accept
international currencies, including the euro.