DHL 2006 Annual Report Download - page 81
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In addition, we aim to increase our earnings by using our competitive service quality
to strengthen loyalty among existing customers while at the same time devoting more
intensive eorts to generating new customer business.
In the other countries of North, Central and Latin America, we plan to expand our
leading market position and further improve our service. is includes expanding
time-denite deliveries to other areas in the region.
In Asia, we will expand our geographical reach in the region, develop high-quality
products and services and continue to invest in technology, infrastructure and human
resources. As part of our investment program, we will, among other measures, expand
our Central Asian Hub in Hong Kong, develop a North Asia Hub which will be in
place by and set up a central gateway in Incheon, Korea. We want DHL to become
the employer of choice in the region.
In the foreseeable future, the Emerging Markets are likely to remain strong import
markets. In addition, tremendous oil and gas resources provide a solid basis for
international trade. We intend to maintain our market leadership in the region by
investing aggressively in infrastructure, people and product development.
Made-to-measure logistics services for our customers
It is anticipated that the market for intercontinental freight business and contract
logistics will grow by between and per year until . During the same
period, we aim to boost our revenue by an average of between and , as well
as continuing to improve margins.
In , we will focus on our First Choice activities. is will give us an even deeper
insight into what our customers expect from us and allow us to selectively cater to
those needs. We will extend existing products into additional areas, develop innova-
tive solutions and expand into new markets.
e integration of Exel should be substantially completed by the end of the rst
quarter of . From today’s perspective, we are on track to meet or even slightly
exceed the pre-tax synergy target of around million in .
e trend towards outsourcing of logistics services continues. is opens up new
growth areas for contract logistics, notably in America and Eastern Europe. It is
expected that the same growth trend will continue in other emerging economies such
as Russia, Brazil and China. In a number of sectors, including the automotive indus-
try, outsourcing is already advanced along the supply chain. But in other areas – such
as mechanical engineering and consumer goods industries which are dominated by
medium-sized players – opportunities for outsourcing are still substantial.
Further Developments and Outlook 77
Deutsche Post World Net Annual Report 2006
Group Management Report