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Net fee and commission income more than doubled to , million (previous year:
 million), mainly as a result of acquiring BHW and  Deutsche Post retail
outlets. e proportion of total income accounted for by net fee and commission
income rose from . to ..
At ., the allowance for losses on loans and advances for the credit business
including BHW rose by less than the rate of growth in the volume of customer
credits. Administrative expenses increased by . to , million as a result
of acquisitions.
Net other operating income and expenses amounted to – million (previous
year: – million). is item included a large proportion of the integration costs.
Postbanks return on equity (ROE) before taxes rose year on year from . to ..
e cost/income ratio in the traditional banking business was slightly higher as a
result of the acquisition, amounting to . at the end of  compared with .
at the end of the previous year. Including transaction banking, which is dominated
by industrial processing, it amounted to . (previous year: .). e tier  ratio,
calculated in accordance with the BIS standards, amounted to. at December,
 compared with . at the end of the previous year.
Deutsche Postbank AG provides details of its business development in  in its
own annual report, published on March , .
Revenue growth for SERVICES
On January , , we created a new SERVICES segment. is includes internal
services throughout the Group, which we list in detail on page. As already
communicated, SERVICES also reports income and expenses recorded by Deutsche
Post AG that cannot be allocated to an individual division. We report the services
provided by internal service providers as internal revenue. e prior-year gures
were restated accordingly.
In the rst half of the year, we also reported on hubs and global network aviation in
the SERVICES segment. As part of the reorganization of the global express network,
these were then transferred to the EXPRESS Division as of July , .
In scal year , revenue increased by . to , million (previous year:
, million).
In the period under review, the loss from operating activities (EBIT) amounted to
 million, a signicant deterioration compared with the prior-year gure (prot
of  million). However, the prior-year prot included income of , million
resulting from the reversal of provisions for the Postal Civil Service Health Insurance
Fund of Deutsche Post AG. In the period under review, we mainly beneted from
the following extraordinary factors: income of  million generated by calling
the exchangeable bond on Postbank stock prior to maturity and a positive conclu-
sion to arbitration proceedings against Deutsche Telekom resulting in net income of
 million.
http://ir.postbank.com
49
Deutsche Post World Net Annual Report 2006
Group Management Report
Revenue and Earnings Development