DHL 2006 Annual Report Download - page 72
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In the FINANCIAL SERVICES Division, Postbank successfully expanded its sales
platform in . Postbank now has over outlets acquired from Deutsche Post in
early . Moreover, the acquisition of BHW resulted in the transfer of , mobile
advisors with specialized expertise, particularly in private real estate nancing, who
enable Postbank to provide its customers with comprehensive nancial advisory
services. As a result, we anticipate higher sales of loan products to the private
customer segment in the future.
Performance and profitability risks
e global expansion of our Group has placed increasing demands on our mission-
critical infrastructure. We aim to avoid business interruptions at key operational
facilities by continually monitoring our complex sorting and conveyor systems. e
precautions we take and our emergency and contingency plans are eective tools for
preventing business interruptions or minimizing their eects.
Our MAIL Division is well prepared for the deregulation of the postal markets
and the resulting increase in competition. With our high quality standards and
an ecient network of state-of-the-art mail centers, we will reinforce our position
as a provider of solutions and value-added services to our customers and continue
to internationalize our business. We intend to strengthen our presence further,
above all in Europe and North America – depending in each case on the regulatory
environment in the national postal market.
e EXPRESS Division faces a more hostile competitive environment both nationally
and internationally as other providers aggressively contend for shares of the market.
We plan to not only maintain our market position, but to expand it. To achieve this,
we need high-performance transportation networks that have the capacity to meet
our customers’ high expectations. Our network architecture generates its greatest
share of added value in the use of combined air and ground transport. At the heart
of this network architecture lie our central air hubs. In addition to hubs in Hong
Kong and Wilmington, Ohio, we are currently building a new European air hub in
Leipzig. e new hub is scheduled to be fully operational in .
e logistics business is tied to the performance of the world economy. Healthy
world economic growth is therefore a precondition for positive growth rates in our
business. Our particular focus in this regard is on economic performance in the
USA and in Asia. If slowdowns occurred here, we would face a reduction in logistics
business. e loss of major customers due to aggressive competition or, for instance,
due to bankruptcy is a constant risk facing logistics service providers. While this
risk can be limited by far-sighted management, it cannot be entirely neutralized.
68
Deutsche Post World Net Annual Report 2006