DHL 2006 Annual Report Download - page 26

Download and view the complete annual report

Please find page 26 of the 2006 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 172

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172

10.5% Competition
89.5% Deutsche Post
Business units and products
Market leader in mail communication
We carry mail products – from standard letters to merchandise – for private and
business customers. We also oer special services such as cash-on-delivery and
registered mail. Our customers have three options for franking their mail items: the
conventional postage stamp, the new Internet postage stamp and, for mass mailings,
fully computer-based solutions. Every month, we issue new stamps, printed at the
highest quality standards and oen elaborately designed. e more than one million
collectors (philatelists) who subscribe to these new issues have them delivered
postage-paid, including accessories. Since , we have also been marketing and
selling German collectors’ coins under a contract with the German government.
Over and above our basic products, we develop tailor-made mail solutions for our
business customers. In addition, we are broadening our range of services as part of a
shi toward a multi-channel communications oering, and are developing solutions
for business process outsourcing.
Historically, our mail business is focused in Germany. In the reporting period,
the domestic market for mail communication had a total volume of approximately
. billion. is was nearly  less than in the previous year, primarily because of
the increasing substitution of electronic communication media such as fax, e-mail
and text messaging in place of conventional mail. Our key segments and markets –
including mail-order and nancial services – have not yet been able to benet from
the stronger domestic economy. At the same time, competition has intensied. ese
two factors resulted in a slight decline in our market share; however, it still remains
at approximately.e mail market is still regulated, as we describe in the
risk report.
MAIL Division
Mail Communication Direct Marketing Press Distribution Value-added Services Mail International
• Mail products
• Special services
• Franking
• Philately
• Advertising mail
• Tailored end-to-end solutions
• Special services
• Distribution of newspapers
and magazines
• Special services
• Corporate communications
solutions
• Address and document
management
• Printing and lettershop
services
• Mailroom services
• Outsourcing solutions
• Special services
• Import and export of mail
• Cross-border mail
• Domestic mail services in
other countries
• Special services
“We are ideally positioned in Germany with a broad array of mail
and parcel services. What’s more, we offer innovative solutions
for business customers worldwide. I am proud of our global
quality leadership and confident that we are fully prepared for
the forthcoming liberalization of mail markets in Europe.”
Dr. Hans-Dieter Petram, MAIL
Source: company estimates
Market share (volume) in mail
communication in Germany
Market volume: 9,335 million items
Starting on page 65
22
Deutsche Post World Net Annual Report 2006