DHL 2006 Annual Report Download - page 36
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We have also stepped up collaboration with Global Customer Solutions, the DHL
account management organization for multinational key accounts requiring services
from all our divisions.
Integration as a competitive advantage
For our customers, our acquisition of Exel has created a one-stop logistics shop
with global reach, local knowledge, a full product portfolio and end-to-end logistics
services across the supply chain.
e logistics industry’s biggest ever integration project continues apace. We are on
track to comfortably meet our synergy target of million, before taxes, in .
Management positions have been lled by Exel and DHL employees at all levels. We
have co-located operations, made joint use of buildings and are consolidating two
previously separate freight forwarding networks into one. In total, we have identied
some integration projects, of which over are under way.
We are integrating information technology across the Group and have relaunched
the DHL website, to which all employees and customers now have access. We have
set up dedicated account management teams for key customers. In all regions and
sectors, we have renewed existing contracts and gained new business.
We received several awards for our services in , the most important of which
are as follows:
•Sun Microsystems named us “Supplier of the Year.”
• Our international supply chain team was selected as “Partner of the Year” by the
Avon North American Logistics Conference.
• At the “Transport & Logistics Awards” in Ireland, DHL Exel Supply Chain was
named “Logistics Operator of the Year.”
• We secured a number of awards in Asia, including “Airfreight Forwarder of the
Year” (for the fourth time) and “PL Operator of the Year.”
•Logistics Management magazine honored DHL Global Forwarding with its “
Quest for Quality” award in the category of freight forwarding.
32
Deutsche Post World Net Annual Report 2006