Salesforce.com 2013 Annual Report Download - page 46
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The following tables set forth selected consolidated statements of operations data for each of the periods
indicated as a percentage of total revenues:
Fiscal Year Ended January 31,
2013 2012 2011
Revenues:
Subscription and support ...................... 94% 94% 94%
Professional services and other .................. 6 6 6
Total revenues ........................... 100 100 100
Cost of revenues:
Subscription and support ...................... 16 16 13
Professional services and other .................. 6 6 7
Total cost of revenues ..................... 22 22 20
Gross profit ..................................... 78 78 80
Operating expenses:
Research and development ..................... 14 13 11
Marketing and sales .......................... 53 52 48
General and administrative ..................... 15 15 15
Total operating expenses .................. 82 80 74
Income (loss) from operations ...................... (4) (2) 6
Investment income ............................... 1 1 2
Interest expense .................................. (1) (1) (2)
Other expense ................................... 0 0 0
Income (loss) before benefit from (provision for) income
taxes and noncontrolling interest .................. (4) (2) 6
Benefit from (provision for) income taxes ............. (5) 1 (2)
Consolidated net income (loss) ...................... (9) (1) 4
Less: Net income attributable to noncontrolling interest . . 0 0 0
Net income (loss) attributable to salesforce.com ........ (9)% (1)% 4%
Fiscal Year Ended January 31,
2013 2012 2011
Revenues by geography:
Americas ................................... 70% 68% 68%
Europe ..................................... 17 18 18
Asia Pacific ................................. 13 14 14
100% 100% 100%
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