Food Lion 2010 Annual Report Download - page 34

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30
Healthier People
Associate Health and Wellness
Strategic goal: Use nutritional programs to improve associate
health and wellness
With more products getting labeled every year, our nutritional
information system,
Guiding Stars
, continues to show its benefits as
it helps busy shoppers in the U.S. to quickly identify food items that
offer the most nutrition for the calories. It helps customers to make
healthy choices. Delhaize Group also wants its associates to make
healthy choices for their own and their families. We now offer an
educational and training program to new associates in the U.S. on
Guiding Stars
and organize contests encouraging associates to use
online healthy shopping tools.
Associate Development
Strategic goal: Ensure that all associates go through an annual
documented performance dialogue process, including a
development plan where appropriate
To ensure a common performance review framework across the
banners, Delhaize Group defined minimum requirements that a
performance review should cover, including written documentation,
a face-to-face exchange, goal setting, mid-year check-in and a
compliance measurement. The process not only measures the
job performance of associates but also their ability to integrate the
Group’s vision and values in delivering against the goals.
The performance review is a solid tool to support an efficient
talent planning. This progress is in line with the Group associate
development strategy, which promotes the development of all
associates across the organization. It also helps strengthen
Delhaize Group’s performance management culture. We continued
to increase the percentage of associates getting reviews, toward
the goal of 100% by end of 2011.
Guiding Stars continues to show its benefits as it
helps busy shoppers in the U.S. to quickly identify
food items that offer the most nutritional value for
the calories.