Enom 2010 Annual Report Download - page 192

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COMPETITION AND FAIR DEALING
All employees should endeavor to deal fairly with fellow employees and with the Company's customers, suppliers and
competitors. Employees should not take unfair advantage of anyone through manipulation, concealment, abuse of privileged
information, misrepresentation of material facts or any other unfair-dealing practice.
Relationships with Customers and Strategic Partners
Our business success depends upon our ability to foster lasting customer relationships with our customers and strategic
partners. The Company is committed to dealing with customers and strategic partners fairly, honestly and with integrity. Specifically,
you should keep the following guidelines in mind when dealing with customers and strategic partners:
• Information we supply to customers and strategic partners should be accurate and complete to the best of our knowledge.
Employees should not deliberately misrepresent information to customers and strategic partners.
• Employees should not refuse to sell, service or maintain products or services the Company provides simply because a
customer or strategic partner is buying products or services from another supplier or a strategic partner has a relationship with
a competitor.
• Customer and strategic partner entertainment should not exceed reasonable and customary business practice. Please see
"Gifts and Entertainment" below for additional guidelines in this area.
Relationships with Suppliers
The Company deals fairly and honestly with its suppliers. This means that our relationships with suppliers are based on
price, quality, service and reputation, among other factors. Employees dealing with suppliers should carefully guard their objectivity.
Specifically, no employee should accept or solicit any personal benefit from a supplier or potential supplier that might compromise, or
appear to compromise, his or her objective assessment of the supplier's products and prices. Employees can give or accept
promotional items of reasonable value or moderately scaled entertainment within the limits of responsible and customary business
practice. Please see "Gifts and Entertainment" below for additional guidelines in this area.
Relationships with Competitors
The Company is committed to free and open competition in the marketplace. Employees should avoid actions that would be
contrary to laws governing competitive practices in the marketplace, including federal and state antitrust laws. Such actions include
misappropriation and/or misuse of a competitor's confidential information or making false statements about the competitor's business
and business practices. For further discussion of appropriate and inappropriate business conduct with competitors, see "Compliance
with Antitrust Laws" below.
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