Barclays 2013 Annual Report Download - page 166

Risk review
Credit risk continued
Forebearance by type
Home loans
UK
£m
Spain
£m
Italya
%
South
Africa
%
As at 31 December 2013
Interest only conversion 135 8 – –
Interest rate reduction – 78 – 2
Payment concession 160 – 144 187
Term extension 413 85 163 59
Other 1,656 – – –
Total 2,364 171 307 248
As at 31 December 2012
Interest only conversion 153 14 – –
Interest rate reduction – 74 – 9
Payment concession 173 – 295 236
Term extension 371 87 131 159
Other 1,839 – – –
Total 2,536 175 426 404
Credit cards and unsecured loans
UK cards
£m
US cards
£m
UK personal
loans
%
As at 31 December 2013
Payment concession 63 – 1
Term extension – – 31
Fully amortising – 5 6 110
Repayment plan 833 5 0 –
Other 16 – –
Total 912 106 142
As at 31 December 2012
Payment concession 74 – 7
Term extension – – 34
Fully amortising – 6 0 127
Repayment plan 900 5 6 –
Other 17 – –
Total 991 116 168
Forbearance balances for UK home loans classified as ‘Other’ relates to Mortgage Current Accounts where the customer has drawn against
available reserve, and displayed other indicators of financial stress. Term extensions made up 23% (2012: 21%) of home loan forbearance
balances across principal portfolios.
In UK cards, Other represents legacy rehabilitated repayment plan accounts that have continued to be included and tracked as forbearance given
their continued interest rate concessions.
Notes
a In Italy, payment concessions include plans where the customer has been extended a payment holiday and may be converted to a term extension once the agreed
period is completed.
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164 Barclays PLC Annual Report 2013