Tyson Foods 2001 Annual Report Download - page 16

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ready where you are
Tyson Foods is ready to meet the needs of customers
wherever they may be – around the corner, around the
country or around the world. As the undisputed protein
leader, Tyson has the products, services and distribution
systems to give customers what they need, when they
need it, where they need it.
Labor shortage is a key issue for customers. Tyson Foods
is a leader in helping the foodservice and retail industries
with these issues by providing further-processed, value-
added beef, chicken and pork products. Tyson does
the cutting, portioning, marinating, glazing, breading,
stuffing and cooking so the foodservice operator can
reduce labor or reallocate workers for other tasks. And
by using value-added products, particularly fully cooked
products, an operator can shift the critical steps in
preparation to Tyson, reducing many food safety con-
cerns. Case-ready beef and pork addresses labor issues
for retail customers. Case-ready meat is just that – ready
to put into the meat case as soon as it arrives at the
store. It is cut, packaged and weighed at our processing
facilities. IBP was the innovator of case-ready technology
and the first to brand in what had traditionally been
considered a pure commodity category.
Tyson Foods’ innovation and customer service has been
recognized by the industry. Institutional Distributor
magazine readers voted Tyson the overall industry leader
12 of the past 14 years, the frozen category leader 13
of the past 14 years and the poultry category leader for
25 consecutive years. The past two years, Tyson Foods
also earned the Silver Circle Pro Gro award, which
recognizes retail consumer products for excellence
in service and quality. Voted on by industry leaders,
the award from Progressive Grocer magazine puts
Tyson Foods among the best of food, beverage and
non-food companies.
Tyson’s information technology group, which supports
customer service through Internet, intranet and extranet
programs, satellite tracking of shipments and electronic
data interchange for processing orders, was named to
the Computerworld Premier 100 list of information
technology leaders.
With more than 300 facilities and offices in 32 states
and 22 countries, Tyson Foods is prepared to meet the
challenges of today’s marketplace and to provide cus-
tomers with the highest quality products and services.
READY AROUND THE WORLD
The combined presence of Tyson and IBP as the largest
exporter of beef, chicken and pork to international
markets is a tremendous base upon which to build.
The two export groups are collaborating to maximize
customer service, expand customer item penetration
into all proteins, increase customer inventory turns,
reduce logistics costs and optimize sales effectiveness.
We will capitalize on our business processes, techno-
logical expertise and market oriented approach to
business to expand our internationally based joint
ventures to further strengthen our position as the
world's protein powerhouse.
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