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21
QANTAS ANNUAL REPORT 2015
MATERIAL BUSINESS RISKS
The aviation industry is subject to a number of inherent risks. These include, but are not limited to, exposure to changes in economic
conditions, changes in government regulations, fuel and foreign exchange volatility and other exogenous events such as aviation
incidents, natural disasters, war or an epidemic.
Qantas is subject to a number of specific business risks which may impact the achievement of the Group’s strategy and
financial prospects:
Competitive intensity: Market capacity growth ahead of underlying demand impacts industry profitability.
• Australia’s liberal aviation policy settings coupled with the strength of the Australian economy relative to global economic
weakness in recent years has attracted more offshore competitors to the Australian international aviation market,
predominantly state-sponsored airlines. Qantas is responding by building key strategic airline partnerships with strong global
partners and optimising its network. Qantas brings domestic strength and the unrivalled customer offering of Qantas Loyalty.
Qantas International has embarked on a major restructure of its legacy cost issues through the Qantas Transformation
program with the objective of achieving a cost base comparable to direct competitors. The operating environment has
moderated in 2014/2015 driven by the fall in the AUD against the USD and moderated capacity growth has brought
international market capacity growth in line with demand growth. These changes have improved passenger loads and led to
a recovery of yields in the international business.
• The Australian domestic aviation market continues to attract increased competition. The Qantas Group’s market-leading
domestic position and dual-brand strategy allow Qantas to effectively mitigate the impact of any market changes. This
strategy leverages Qantas Domestic (including QantasLink) to serve business and premium leisure customers and Jetstar
to serve price-sensitive customers. Qantas Domestic is focused on removing the cost base disadvantage to its competitor
through Qantas Transformation initiatives, while Jetstar is working to maintain its low-cost scale advantage and continually
lower unit costs. During 2014/2015, the operating environment has stabilised with market capacity moderation supporting
stronger passenger loads and early yield recovery in the domestic business.
Fuel and foreign exchange volatility: The Qantas Group is subject to fuel and foreign exchange risks. These risks are an inherent
part of the operations of an airline. The Qantas Group manages these risks through a comprehensive hedging program. For
2015/2016 the Group’s hedging profile is positioned such that the worst case total fuel cost is $3.94 billion with 73 per cent
participation rate in lower fuel prices (at current forward market price total fuel cost for 2015/2016 is $3.64 billion)58
Industrial relations: The associated risks of transformation including industrial action relating to Qantas’ collective agreements
with its employees. The risk is being mitigated through continuous employee engagement initiatives and ongoing, constructive
dialogue with all union groups and other relevant stakeholders. The Group has successfully closed a number of Enterprise
Bargaining Agreements (EBAs) subsequent to the commencement of the Qantas Transformation program. These EBAs have
included an 18-month wage freeze. As a result of the improved profitability of the Group, and in recognition of the contribution
made by all employees to strengthen the Group’s long-term competitive position through the wage freeze and the delivery of
all Qantas Transformation targets ahead of schedule, a one-off bonus payment will be made to all employees covered by an
18-month wage freeze.
Continuity of critical systems: The Group’s operations depend on the continuity of a number of information technology and
communication services. The Group has an extensive control and Group Risk Management Framework59 to reduce the likelihood
of outages, ensure early detection and to mitigate the impact.
Credit rating: Qantas’ credit rating is Ba1 positive outlook by Moody’s and BB+ stable by Standard and Poor’s. Compared to
an investment grade credit rating, the price of new debt funding may increase and/or the Group’s access to some sources of
unsecured credit could reduce over time. Qantas targets an optimal capital structure range that is commensurate with investment
grade credit metrics. The Group maintains strong liquidity options supported by a flexible fleet plan which allows the Group to
reduce capital expenditure and/or reduce debt to achieve credit metrics in-line with a BBB/BBB- rating (investment grade). As
a result of improved earnings through the achievement of milestones under the Qantas Transformation program, the Group is
now within the target optimal capital structure range. At 30 June 2015, the Group’s leverage metrics were within or better than
investment grade (BBB/Baa range) with FFO/net debt of 46 per cent (2013/2014: 17 per cent) and Debt/adjusted EBITDA of 2.9
times (2013/2014: 5.1 times).
Key business partners: The Qantas Group has relationships with a number of key business partners. Any potential exposures
as a result of these partnerships are mitigated through the Group Risk Management Framework.
58 As at 18 August 2015
59 An overview of the Group Risk Management Framework is available through the Qantas Group Business Practices Document on www.qantas.com.au