Qantas 2014 Annual Report Download - page 3

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CONTENTS
ANNUAL REPORT
Board of Directors 24
Review of Operations 27
Corporate Governance Statement 38
Directors’ Report 40
Financial Report 67
Shareholder Information 127
Financial Calendar and Additional Information 128
ANNUAL REVIEW
Chairman’s Report 03
CEO’s Report 04
A Changing World 08
Strengthening Our Business 10
Customer Service Excellence 12
Reinventing Lounges 14
Renewing Our Fleet 16
Group Domestic Strategy 18
Building Global Reach 19
Jetstar In Asia 20
Earning and Rewarding Loyalty 21
Qantas and the Community 22
01
QANTAS ANNUAL REPORT 2014