Porsche 2005 Annual Report Download - page 60

58 Dienstleistungen
Services
Financial services relating to automobile
purchases are a vital pillar of Porsche’s
range of services. Subsidiaries such as
Porsche Consulting have furthermore
established themselves very successfully
on the market.
Porsche offers its customers all financial services connected
with the purchase of new and pre-owned cars. Leasing, hire
purchase, financing, motor insurance and attractive credit card
terms are all provided securely, quickly and easily by Porsche
dealers. This allows Porsche to respond flexibly to its customers’
requirements. Leasing contracts, for example, can be matched
to customers’ needs in terms of the specific services or con-
tract duration.
Porsche Financial Services GmbH is represented by its own
subsidiaries on all important markets. These subsidiaries at-
tend to more than 31,500 new sales and over 69,000 active
leasing and financing agreements for customers all over the
world. All companies have been able to expand business consi-
stently over the past years. In the review year, the number of
follow-up contracts and, by extension, of satisfied customers
who made renewed used of Porsche’s financial services rose
again. Over one third of new-vehicle purchasers worldwide
currently benefit from Porsche’s financial services products.
At the end of the 2005/06 fiscal year, some 12,000 custo-
mers worldwide were using Porsche credit cards, and this
means that the number of new sales increased again. Clients
can chose between the Porsche Card and the Porsche Card S,
which offers a number of additional services. Apart from Ger-
many, the credit cards are also available in Great Britain, Italy,
Japan, and the USA. Porsche also offers its customers indivi-
dual insurance cover under a package developed with the Haft-
pflichtverband der Deutschen Industrie (HDI) and tailored to
the needs of Porsche drivers.
Porsche Consulting moves Successfully into Healthcare
Porsche Consulting GmbH was again able to expand its posi-
tion on the consulting market considerably. The company,
which has its headquarters in Bietigheim-Bissingen, increased
its turnover in the 2005/06 fiscal year by 34.6 percent to
31.9 million Euro; in Germany it already ranks among the
20 largest management consulting companies. The number
of employees rose from 106 to 135.
Approximately 82 percent of Porsche Consulting’s turnover
comes from other companies, while the remaining 18 percent
comes directly from projects with Porsche AG. The parent
company’s commissions are of special importance to Porsche
Consulting, as they provide the opportunity to develop and try
out new consulting approaches. In total, the company advised
more than one hundred clients and its foreign share rose to
23.5 percent.
Porsche Consulting follows the model of the lean, low-expen-
diture company. The consultants are distinguished by their
emphasis on implementing concepts as well as their objective
of making perceptible improvements to the client companies.
They have demonstrated that the fundamental principles of the
management approach practiced by a lean company may be
transferred to other branches as well. For this reason, their
customers no longer include just motor vehicle manufacturers
and suppliers but, increasingly, companies in mechanical engi-
neering, electro-technology and the food, construction, furniture
and household appliance industries. The first projects in the
retail and banking sectors have also been successfully imple-
mented.
Furthermore, the first consulting agreement with a hospital
generated considerable media attention. Porsche’s advisers
successfully optimized processes and procedures in the heart
surgery department of Freiburg University Clinic. They achie-
ved significant improvements for doctors and clinical staff as
well as for patients. The company subsequently received further
commissions from the health sector.
Porsche Consulting products also include the Porsche Academy,
where, for example, managers received training in group and
individual seminars. In addition, seminars giving an insight into
the practices of particularly successful companies are also
organized.
MHP IT Consultants at New Locations
In the review year, Mieschke Hofmann und Partner (MHP),
Gesellschaft für Management- und IT-Beratung mbh celebrated
its tenth anniversary. The Porsche subsidiary is one of the
most successful German consultancy firms for process and
information technology with particular expertise in SAP solutions.
The company increased its turnover in the 2005/06 fiscal year
by 9.5 percent to 39.2 million Euro. The number of employees
rose by 70 to just under 300.
Its main office in Freiberg am Neckar and branches in Ludwigs-
burg and Essen were supplemented in the review year by loca-
tions in Munich and Bietigheim-Bissingen. MHP now takes care