Ricoh 2014 Annual Report Download - page 21

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Overview Action Data & Prole
Seeking Higher
Corporate Value
Ricoh Group Sustainability Report 2014 2020
The Ricoh Group pursues its business growth while also working to make contributions to the
sustainabledevelopmentoftheEarthandsociety.Tothisend,wehaveclariedtheRicohGroup’s
sustainable issues of materiality in consideration of the expectations of our stakeholders, and are
implementing CSR and environmental measures with a focus on these issues. ➤ WEB
Process of Materiality Analysis and the PDCA Cycle
From among the issues that we deem important for the creation of a sustainable society in reference
to the trends of the global society, we identied the issues for the Ricoh Group and its stakeholders.
We evaluated them in terms of their importance for the Ricoh Group’s business and in consideration
of our stakeholders’ expectations for the Ricoh Group. In making this evaluation for the purpose of
mapping, we incorporated the opinions of the related in-house departments, and had the evaluation
method and results reviewed by external experts.
• Process of Materiality Analysis
• Materiality Matrix
The Medium- to Long-Term Social Issues to be Addressed for the Ricoh Group’s
“Materiality”
Materiality Matrix
We launched the 18th MTP in 2014, in which we set our CSR measures based on the issues of materi-
ality specied through the process. We will set key performance indicators for each of the issues and
enforce a PDCA cycle, including conducting relevant reviews at our overseas bases, thereby making
improvements on the issues of materiality and the CSR measures set based on these issues.
Formulation of the assessment
process, and examination and
evaluation of the issues
Formulation of the initial
plan by the CSR/environment
departments
Ensuring consistency with
the Mid-Term Management
Plan and in-house policies
Considering stakeholders’
expectations
Review by in-house
departments
Review by external
experts
Identication of the
materiality matrix
Improvement of the agricultural
production process
Development of the healthcare
environment
Solution for energy issues
Securing of safe water resources
Responses to conicts and terrorism
Respect for human rights
Community development
Prevention of corruption
Employment and human resource
development
Development of information society
Raising the next generation
Risk management
CSR throughout our supply chain
Diversity promotion
Mitigation of and adaptation to
climate change
Growth of emerging and developing
countries
Pollution prevention
Conservation of biodiversity
Measures for an aging society with
a decreasing birthrate
Recycling of resources
Top priority areas
Importance for the Ricoh Group’s business
Stakeholders’ expectations for the Ricoh Group
➤ WEBMateriality for the Ricoh Group: www.ricoh.com/csr/concept/materiality.html