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Ricoh Group Sustainability Report 2014
1410ＰＨ-1502＜34121075＞2/Ｐ

Table of contents

  • Page 1
    Ricoh Group Sustainability Report 2014

  • Page 2
    ... Compact launched in 2000. Since 2008, Ricoh has been serving as one of the directors on the Global Compact Japan Network. The Ten Principles of the UN Global Compact • Businesses should support and respect the protection of internationally proclaimed human rights; and • make sure that they are...

  • Page 3
    ... 2014) mindSHIFT Technologies, with expertise in highlevel managed IT, cloud and data center services, will enrich Ricoh's menu of IT services for small and mid-sized organizations in major U.S. cities. • Reorganized domestic sales subsidiaries into Ricoh Japan Corporation (July 1, 2014) Ricoh...

  • Page 4
    ... RICOH Way / Policy on Information Disclosure Contents About the Ricoh Group To Our Stakeholders A Conversation with Our CEO Seeking Higher Corporate Value Aims and results of the 17th mid-term management plan | Key strategies of the 18th mid-term management plan | Social issues to be addressed...

  • Page 5
    ... customer satisfaction | Quality assurance data | Quality management system | CRM | Customer satisfaction surveys Supply Chain Management Group-wide SCM structural reform | Business continuity management (BCM) | Social responsibility within the supply chain | Supplier code of conduct...

  • Page 6
    ... production printers, supplies, digital cameras and industrial products such as thermal-based media, semiconductors and factory automation cameras-to services and solutions such as Managed Document Services (MDS) and IT solutions. In addition to technology, the Ricoh Group is known for its customer...

  • Page 7
    ...Network System Solutions ¥308.0 billion 14.0% Production Printing ¥185.0 billion 8.4% Sales by Geographic Area Other ¥171.7 billion 7.8% Europe, Mid-East, Africa ¥519.1 billion 23.7% The Americas ¥589.1 billion 26.8% FY2014 Japan ¥915.7 billion 41.7% Ricoh Group Sustainability Report 2014...

  • Page 8
    ..., Ricoh worked to reform the business structure of the Group itself. During the 17th Mid-term Management Plan, which ran from April 2011 through March 2014, we were able to shift to a new profit model that provides customers with greater value by transforming a traditional product-based business...

  • Page 9
    Overview To Our Stakeholders Action Data & Profile Shiro Kondo Chairman Zenji Miura President and CEO Ricoh Group Sustainability Report 2014 8

  • Page 10
    A Conversation with Our CEO Let's transform now for future growth Zenji Miura President and CEO 9 Ricoh Group Sustainability Report 2014

  • Page 11
    ...current business model and promote business growth. In the office market, customer needs are rapidly shifting from "possessing" equipment to "using" it. That is, a progression to "products" + "services." Also, the exchange of information in offices has been paper-based but, increasingly, the process...

  • Page 12
    ... the line. Now on the theme of business creation and integration, we were able to shift to a new profit model that provides customers with greater value by transforming a traditional product-based business into a new model composed of both products and services-solutions that address our customers...

  • Page 13
    ...Commercial printing Office IT services Document Communication Consumer Industrial Public infrastructure New technology acquisition Confident, comfortable and convenient Technological strengths Close relationship with customers New technology acquisition Ricoh Group Sustainability Report 2014...

  • Page 14
    ... safe and secure, visual revolution, which extends the range of human senses, and additive manufacturing, i.e., commercial 3-D printing. These investments will fuel the development of new business pursuits and build businesses for the future. P.21, 27 13 Ricoh Group Sustainability Report 2014

  • Page 15
    ...role of the head office, strengthen strategy-formulating capabilities, and create a better structure that is easier to support sales on a global basis. And finally, we will rebuild the technology management structure and bring resources together to permit a better read of not only customer needs but...

  • Page 16
    ... in line with these plans. P.20 • Corporate Activities Based on The RICOH Way ➤ WEB 1, 2, 3 The RICOH Way CSR Charter/Code of Conduct Society A sustainable world Customers Corporate Value Products and services that inspire success Long-term Vision Mid-term Management Plan Employees Work...

  • Page 17
    ... process innovation," that is, to create products without relying prototypes • Executed consolidation and closure of production sites in Japan and overseas • Reorganized domestic sales structure and integrated production printing sales structure • Established Business Solutions Group...

  • Page 18
    ... In-plant printing IWB LED * MDS: Managed Document Services BPO: Business Process Outsourcing PJS: Projection System UCS: Unified Communication System IWB: Interactive Whiteboard LED: Light Emitting Diode UCS PJS New core area Thermal media IJ head/ink 17 Ricoh Group Sustainability Report 2014

  • Page 19
    ...) 4% Total net sales (JPY Billion) 1,600 CAGR 1% 1,400 CAGR â- FY14 â- FY17 (plan) 10% 400 CAGR 9% 200 CAGR CAGR 12% 7% 0 Office Imaging Production Printing Network System Solutions Industrial Products Other Imaging & Solutions CAGR 3% Ricoh Group Sustainability Report 2014 18

  • Page 20
    ...technology management system. As for the structural improvement front, we will promote initiatives for continuous and self-sustained development of all corporate structures, and make highly efficiency management an inherent component of the Ricoh Group. • Creating Corporate Robustness: Management...

  • Page 21
    ... Ricoh Group Improvement of the agricultural production process Development of the healthcare environment Respect for human rights Community development Prevention of corruption Employment and human resource development Risk management CSR throughout our supply chain Diversity promotion Development...

  • Page 22
    ... to our heritage business of multifunction devices, printers and other office imaging equipment, our portfolio comprises integrated solutions and services including network communication products, document management systems, IT services and production print solutions. These are designed to meet the...

  • Page 23
    ... a wider embrace of network technologies. Customers' business environments are also changing, which necessitates a different set of Solutions Management services Installation and implementation Consumables and maintenance Products Hardware and software Ricoh Group Sustainability Report 2014 22

  • Page 24
    ...IT services and communications- continues to demonstrate high growth. • Sales by Network System Solutions (JPY Billion) 308.0 181.4 199.2 208.7 2011 2012 2013 IFRS 2014 (FY) U.S. GAAP P.51-52 ➤ WEB 1, 2, 3, 4 Branch and satellite offices Cloud/Network Printer Cloud printing Security...

  • Page 25
    ... about customer Ricoh Americas Corporation (Americas headquarters) Ricoh Europe PLC (European headquarters) Americas Europe Japan Sales and support Production Research and development Asia Pacific & China Ricoh Asia Pacific Pte Ltd. (Asia Pacific & China headquarters) An indispensable...

  • Page 26
    ... Order Designated staff B Order Designated staff C Order Designated staff D Granted ordering authority Designated staff A Designated staff B Designated staff C Designated staff D Locations Ricoh Positioned as a "Leader" in 2013 Gartner Magic Quadrant Report for Managed Print Services Worldwide...

  • Page 27
    ... Service Center at Ricoh Sverige AB. in Sweden that, in conjunction with local helpdesks, forwards updates to headquarters on problems that have occurred at customer sites so that we have a thorough overview of support across all sites. P.21 * When using RICOH Unified Communication System P3000...

  • Page 28
    ... develop into businesses. As a group, we strive to anticipate future needs and offer value that accurately matches evolving social and technological trends, while contributing solutions to social issues and customer concerns. Aerial photo taken by RICOH THETA 27 Ricoh Group Sustainability Report...

  • Page 29
    ... innovations that present solutions to social issues and customer concerns and underpin the establishment of new businesses. P.30 Megatrends • Food shortages • Medical / healthcare concerns • Social infrastructure Ricoh Group Strengths New Business Creation Priority Areas Smart Vision...

  • Page 30
    .../about/company/technology/tech/045_stereocamera.html ➤ WEB 3 Ricoh's Next-Generation Machine Vision (White paper): www.ricoh.com/technology/whitepaper/pdf/wp_mv.pdf ➤ WEB 4 Rewritable Laser System: www.ricoh.com/technology/tech/062_laserrewritable.html 29 Ricoh Group Sustainability Report 2014

  • Page 31
    ...2014 Camera Grand Prix Award from the Camera Journal Press Club of Japan as a new product with excellent topicality and progressive features. RICOH THETA ➤ WEB 5 Fully spherical camera RICOH THETA: www.ricoh.com/about/company/technology/tech/065_theta.html Ricoh Group Sustainability Report 2014...

  • Page 32
    ... including the needs of customers who use our products, future business growth, trends in international environmental standards, our reputation, and ratings for socially responsible investments. Recycled products ready for shipping at Ricoh UK Products Ltd. 31 Ricoh Group Sustainability Report 2014

  • Page 33
    ... products, promote manufacturing that dramatically limits the consumption of newly acquired resources, and keep the Comet Circle™ in constant orbit. ➤ WEB 1, 2, 3 • Society with balanced relationship between Planet, People and Profit (Three Ps Balance) Ricoh Group's future ideal To the Ricoh...

  • Page 34
    ... and profits 1. Environmental conservation activities (QCD activities*) E.g.: • Reduced number of parts • Reduced number of process steps • Improved yield and operation rate 2. Environmental technology development * Activities to improve quality, control costs, and manage delivery times...

  • Page 35
    ... both direct and indirect environmental impact. ➤ WEB 4 Impact on Ricoh Group Business Greater ➤ WEB 3 Environmental Materiality: www.ricoh.com/environment/management/materiality.html ➤ WEB 4 Eco Balance: www.ricoh.com/environment/management/eco.html Ricoh Group Sustainability Report 2014...

  • Page 36
    ... employees • Consider the environment in supply chains in cooperation with suppliers • Reduce environmental impact exerted by our customers Looking at CO2 emissions over the lifecycle of Ricoh products, one of the biggest sources of CO2 is from products and associated services used at customer...

  • Page 37
    ...products business, the Ricoh Group will accelerate progress toward reduced input of new resources into manufacturing operations and thereby ensure achievement of Mid-term Environmental Impact Reduction Goals. Recirculating within regions* *Four areas: Japan, the Americas, Europe, and Asia-Pacific...

  • Page 38
    ... Board of Directors Outside Internal directors directors Nomination and Compensation Committee Report on business execution Audits Audits Audit and supervisory board members Cooperates External accounting auditors Audit and Supervisory Board Members Office Accounting audits Internal control...

  • Page 39
    ... requires management to convey current issues as well as the company's charted course and strategies directly to employees and business partners and thereby align all corporate activities in the same direction. Second, "Never put off dealing with risks." When risk comes to light, it must be reported...

  • Page 40
    ... accounting auditors ¥ million Compensation for auditing services Compensation for non-auditing services Total 1,555 69 1,624 Payments between April 1, 2013 and March 31, 2014 ➤ WEB Securities Reports: www.ricoh.com/IR/financial_data/sec_filings/ 39 Ricoh Group Sustainability Report 2014

  • Page 41
    ... of Sustainability and Business: www.ricoh.com/RISB/ ➤ WEB 2 Investor Relations: www.ricoh.com/IR/ ➤ WEB 3 The 114th Ordinary General Meeting: www.ricoh.com/IR/events/gm_20140620.html ➤ WEB 4 IR Presentations: www.ricoh.com/IR/events/index2.html Ricoh Group Sustainability Report 2014 40

  • Page 42
    ... and corporate secrets • Bribery • Insider trading • Violation of environmental regulations • Violation of import/export regulations • Human rights issues • Fraud in relation to business operations, etc. * The Financial Instruments and Exchange Law of Japan requires listed companies...

  • Page 43
    ...Japan. BCP encompassing supply chain Many of the parts for Ricoh's products come from outside suppliers in various locations. From the experience of the Great East Japan Earthquake, the Ricoh Group has been working on a business continuity management system (BCMS) throughout the entire supply chain...

  • Page 44
    ... P.59-60 group. Our respect for human rights also extends to the health, security and safety of our customers. We pursue this objective in various ways, from making products easier to use to promoting "color universal design," which takes into account the diversity of color vision among the people...

  • Page 45
    ... with corporate activities and requires that each and every employee who is involved in daily operations has a proper understanding of human rights and a deep awareness of human rights issues. As a second step in promoting this ideal, in August 2013, we brought together a total of 18 managers...

  • Page 46
    ...the Ricoh Group develops and provides functions to maintain information security and protect customers from exposure to various risks during the use of Ricoh products. Information security management people have taken part in these educational opportunities. These programs feature content related to...

  • Page 47
    ..., and Common Criteria (CC)*. The Ricoh Group provides customers with products matched to respective office environments and security policies while promoting various approaches, such as the creation of secure network environments and the solutions to support such environments, which underpins safe...

  • Page 48
    ... image processing and chemistry, to optics, networks and software. We believe that by combining these highly developed technologies with new ideas, we can create unprecedented value. ➤ WEB 1 Brainstorming at Ricoh Innovations Corporation, Silicon Valley 47 Ricoh Group Sustainability Report 2014

  • Page 49
    ... projection and imaging optics, image processing, and image correction and recognition. ➤ WEB 1 Technology: www.ricoh.com/about/company/technology/ ➤ WEB 2 Research on the Office of the Future: www.ricoh.com/about/company/technology/rd/office.html Ricoh Group Sustainability Report 2014 48

  • Page 50
    ... Principal research centers of the Ricoh Group ➤ WEB 2 Location Japan (Kanagawa, Miyagi, others) USA (Silicon Valley) Name Ricoh Co. Ltd. (R&D headquarters, others) Ricoh Innovations Corporation Year established 1986 Main functions Research subjects Basic, component and environmental Worldwide...

  • Page 51
    ...Ricoh Group provides. ➤ WEB 4 • Development Process Innovation - A Concept for Increasing Customer Value • Creating a Sustainable Society through Environmental Management • Ricoh's Unified Communication Brings Renomination to Collaboration • Ricoh's Next-Generation Machine Vision...

  • Page 52
    ... countries. Free-form mirror Display panel (original image) ➤ WEB 1 Unified Communication System: www.ricoh.com/about/company/technology/tech/039.html ➤ WEB 2 RICOH Smart Presenter: www.ricoh.com/software/smartpresenter/ ➤ WEB 3 Ultra-short-throw projector: www.ricoh.com/about/company...

  • Page 53
    Overview Action Innovation Data & Profile 5 Environmental conservation [Continuous improvement of the environmental performance of MFPs] P.69, 71 6 Security and safety P.46 ➤ WEB 5 [Office energy management] Ricoh is developing office energy management solutions using technology that ...

  • Page 54
    ... in the corporate values that all Ricoh Group employees are expected to uphold so that they will act with full awareness that ensuring quality and customer satisfaction is their most important mission. Presenting tablet-based solutions (Ricoh Japan) 53 Ricoh Group Sustainability Report 2014

  • Page 55
    ... (data and statistics) Global markets/Customers Maintenance Service Information System Use results to improve current and future models Quality Management System Device Monitoring System @Remoteâ„¢ for Worry-Free Equipment Use Ricoh's @Remoteâ„¢ technology is an Internet-based management...

  • Page 56
    ...Ricoh Group sales and support companies establish close ties to the local market while maintaining a consistent global strategy. Sales companies in each country within our four major business regions-Japan, the Americas, Europe and Asia, Oceania and China-have direct contact with customers, operate...

  • Page 57
    ... documents to a multifunction printer, as well as an app to print data stored on smart devices from a multifunction printer. Another approach is individual interviews with representatives at customer companies Technical advisory meeting at Ricoh Europe PLC Ricoh Group Sustainability Report 2014 56

  • Page 58
    Supply Chain Management Global SCM reorganization brings us closer to the customer and raises profitability The Ricoh Group has 21 major production bases across Japan, the Americas, Europe, the Asia-Pacific region and China. In close collaboration with their respective sales teams, they deliver ...

  • Page 59
    ... Sales & Service Logistics Collection & Recycling Product Planning Development Designing Engineering IT System Optimization of global inventory Our supply chain is handling an ever-growing number of products as Ricoh expands into new territories and emerging markets. Even as our business...

  • Page 60
    ... the risk management of the supply chain. A key takeaway of the Great East Japan Earthquake is the need to possess enough production capacity to avoid having to halt or slow down our customers' business operations, since MFPs, printers, fax machines and other equipment collectively represent...

  • Page 61
    ... centers in consuming regions (Japan, the Americas, Europe). This allows us to market model types best suited to regional needs or to respond quickly to changing demands. Europe (Production sites in consuming region) Japan (Production sites in consuming region) Final assembly (MB&R) Customized...

  • Page 62
    ... the products and services that customers need, the Ricoh Group shares usage and customization information with its entire supply chain. Database for direct response Personnel from sales to production can access a newly developed customer information database that catalogs both the equipment used...

  • Page 63
    ... Center Customer Reporting completion to the customer (Depending on customer's request) Landfill Ricoh's Management Division To be reduced as much as possible Procurement Production Sales & Service Logistics Collection & Recycling Product Planning Development Designing Engineering...

  • Page 64
    Human Resource Management Employee development and mobility: Key drivers of our global operations In our rapidly changing, intensely competitive environment, we need responsive and adaptable human resource (HR) management that helps create new value by cultivating talented people who can make smart...

  • Page 65
    ... Department, WS Development Division Joined the head office in June 2011, from Ricoh Innovation Corporation Focusing priorities to add value for the regions Before coming to Japan, I managed technology marketing at Ricoh Americas Corporation, leveraging our technology to optimize customer solutions...

  • Page 66
    ... as One Global Ricoh. In all parts of the world, The RICOH Way goes beyond job description, be it sales, service or production, and permeates employees to their core. At each company, the set of values espoused in The RICOH Way are reflected in such aspects as the hiring process, training and...

  • Page 67
    ... entire Group in 2014 is to eliminate accidents that cause operations to stop. ➤ WEB 2 • Frequency of work-related accidents (Ricoh) (Frequency) Ricoh Major businesses in Japan 2.0 1.5 1.80 1.0 0.5 0.82 0.47 0.00 2012 2013 2014 (FY) 1.62 1.61 1.62 1.59 Managing the health of all employees...

  • Page 68
    ... business risks, mainly by cutting costs through energy- and resource-saving measures and by trimming the amount of chemical substances used and generated in manufacturing and operating Ricohbrand products. ➤ WEB 1 Large-scale paperless meeting where participants used the RICOH Smart Presenter...

  • Page 69
    ... to market products with high energy-saving functions. Presented approaches, such as paperless meetings, that promote more efficient use of paper at customer sites. Pursued development of energy management technologies geared toward realization of smart offices. Increased 2.5 times in fiscal 2014...

  • Page 70
    ... user-friendly and energysaving features, this series scored the Energy Conservation Center Chairman's Award*5 in the product and business model category at the 2013 Energy-Saving Awards in Japan. Develops stand-alone power source, perfect for indoor lighting The IoT (Internet of Things) society...

  • Page 71
    ... midsized corporate customers to select energy-saving products. This should lead to a reduction in CO2 emissions. ➤ WEB 3 • Ratio of greenhouse gas emissions across Ricoh Group's supply chain Other 9.3% Scope 1 5.9% Scope 2 9.9% Total: âˆ'395 Resource conservation of products âˆ'53 Total: 338...

  • Page 72
    ... generation (imagio MP C6001) Current generation (RICOH MP C6003) Comparison of dimensions 750mm 587mm 750mm (Depth: 850mm) 587mm (Depth: 685mm) ➤ WEB 1 FrontRunner: www.ricoh.com/about/company/technology/rd/f_runner/fr12/ 71 Ricoh Group Sustainability Report 2014 850mm 685mm 37% smaller...

  • Page 73
    ... from the market as well as printers, toner cartridges, ink cartridges and consumable parts. About 170,000 used Ricoh products are collected each year in Japan and all are reused or reapplied*2, mainly as recycled equipment or recycled materials, to effectively utilize resources. Since the sale of...

  • Page 74
    ... in Products The Ricoh Group Obtaining/managing information on prohibited/controlled substances in purchases Procurement division Chemical Substance Management System (CMS) Suppliers Protecting parts and materials from contamination Sales division Provision of accurate information to customers...

  • Page 75
    ... Action Environmental Conservation Data & Profile Managing chemical substances in supplies Toner, developer and other supplies contain a variety of chemical substances. As product safety is a fundamental part of our customer satisfaction policy, the Ricoh Group effectively controls chemical...

  • Page 76
    ... of the precious global ecosystems and of the biodiversity of countries and regions where we conduct business. 2. Understanding and reducing impact 3. Implementation 4. Developing new technologies 5. Working with local communities 6. Involving each person By getting executives to take the...

  • Page 77
    ..., and during the 17th Environmental Action Plan employees took part in all sorts of events, from tree-planting and rural landscape maintenance to river, forest and coastal cleanup, in 23 countries. In fiscal 2014, members of the Ricoh Group organized 365 events and a total of 9,589 people took...

  • Page 78
    ... and to contributing to solving those issues through business operations, putting into action ideas that promise a sustainable future for all. © Save the Children Japan Lesson using a projector at a school in India, provided by education support program 77 Ricoh Group Sustainability Report 2014

  • Page 79
    ... to society. Community Development Priority Areas Global Environmental Conservation Raising the Next Generation * Only relevant parts from The Ricoh Way, CSR Charter and Code of Conduct are cited ➤ WEB CSR management: www.ricoh.com/csr/ Ricoh Group Sustainability Report 2014 78

  • Page 80
    ...activities as well as donation accounts for large portion of the Ricoh Group's social contribution. In every region, Group companies support their employees in the planning and implementation of community activities and biodiversity conservation programs. International cooperation & exchange: 3,381...

  • Page 81
    ... to become part of the solutions for social issues, and in doing so, we not only address global concerns but also simultaneously utilize our technologies, products and services, and human resources to build new markets, attract new customers and introduce innovation. Education support program in...

  • Page 82
    ... of July 2014, two Photo Print Shop locations and 18 Women's Shop locations had been opened in the states of Bihar and Uttar Pradesh. We support the operation of these shops as we look into the development of products and services that will contribute to the development of their businesses. In this...

  • Page 83
    ...42 times, and a total of 23,381 children experienced the mysteries and joys of science. In 2014, we plan to start a new program using color copiers and digital cameras. Children listening to a presentation by a Ricoh employee Students harvesting potatoes Ricoh Group Sustainability Report 2014 82

  • Page 84
    ...ideas for the future. These people need support to take that vital first step into business, and I hope we can create the necessary opportunities for promoting development toward their independence. First-term graduation ceremony at Future Creation School 83 Ricoh Group Sustainability Report 2014

  • Page 85
    ...funds going to non-profit organizations that promote solutions to social problems. As of March 31, 2014, FreeWill participation had expanded to include employees at nine Group companies including Ricoh, and membership topped 8,000. The club invites suggestions from members on which organizations and...

  • Page 86
    .... The Ricoh Group uses common group-wide indicators to gauge brand power. Longterm goals are set, based on these indicators, and the Group works to achieve these targets by boosting brand power all over the world. Eco-Billboard The Ricoh Group's billboards in cities around the world light up with...

  • Page 87
    ... Europe and Asia-Pacific National Museum of Emerging Science and Innovation, Japan LPGA Tour Championship Ricoh Cup, Japan A.C. Milan, Italy Social contribution initiative "Plant a Tree for Africa" Our sponsorship of the Ricoh Woman's British Open promotes a participation-style initiative-Plant...

  • Page 88
    .... ➤ WEB Securities Report for the fiscal year ended March 31, 2014: www.ricoh.com/IR/financial_data/sec_filings/pdf/AnnualSecuritiesReport_114th.pdf ➤ WEB FY2014 Flash Report ended March 31, 2014: www.ricoh.com/IR/financial_data/financial_result/data/26/flash_IFRS.pdf 87 Ricoh Group...

  • Page 89
    .../ ➤ WEB Securities Report for the fiscal year ended March 31, 2014: www.ricoh.com/IR/financial_data/sec_filings/pdf/AnnualSecuritiesReport_114th.pdf ➤ WEB FY2014 Flash Report ended March 31, 2014: www.ricoh.com/IR/financial_data/financial_result/data/26/flash_IFRS.pdf ➤ WEB Financial...

  • Page 90
    ...,476 1,045,964 2013 2014 Thousands of U.S. Dollars 2014 Assets Current assets: Cash and cash equivalents Time deposits Trade and other receivables Other financial assets Inventories Other current assets Total current assets Non-current assets: Property, plant and equipment Goodwill and intangible...

  • Page 91
    .../ ➤ WEB Securities Report for the fiscal year ended March 31, 2014: www.ricoh.com/IR/financial_data/sec_filings/pdf/AnnualSecuritiesReport_114th.pdf ➤ WEB FY2014 Flash Report ended March 31, 2014: www.ricoh.com/IR/financial_data/financial_result/data/26/flash_IFRS.pdf ➤ WEB Financial...

  • Page 92
    .../ ➤ WEB Securities Report for the fiscal year ended March 31, 2014: www.ricoh.com/IR/financial_data/sec_filings/pdf/AnnualSecuritiesReport_114th.pdf ➤ WEB FY2014 Flash Report ended March 31, 2014: www.ricoh.com/IR/financial_data/financial_result/data/26/flash_IFRS.pdf 91 Ricoh Group...

  • Page 93
    .../ ➤ WEB Securities Report for the fiscal year ended March 31, 2014: www.ricoh.com/IR/financial_data/sec_filings/pdf/AnnualSecuritiesReport_114th.pdf ➤ WEB FY2014 Flash Report ended March 31, 2014: www.ricoh.com/IR/financial_data/financial_result/data/26/flash_IFRS.pdf ➤ WEB Financial...

  • Page 94
    ... operations have been reclassified in accordance with Statement of Financial Accounting Standards ("SFAS") No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets" from fiscal 2005 to fiscal 2006. Sales by Category Imaging & Solutions Office Imaging Production Printing Network...

  • Page 95
    .... Middle East and Africa sales have shifted from Other to Europe as of fiscal 2013. We also recalculated the figure of fiscal 2011 and fiscal 2012 for reference. ➤ WEB Key Financial Figures: www.ricoh.com/IR/financial_data/financial_indicators/data5.html ➤ WEB Per Share Data: www.ricoh.com...

  • Page 96
    ..., web-based conferencing systems and LED lights in addition to imaging equipment. Numbers in parentheses indicate CO2 emissions from imaging equipment only. • For further information about environmental data ➤ WEB : www.ricoh.com/environment/data/ 95 Ricoh Group Sustainability Report 2014

  • Page 97
    ... total number of employees in all 223 companies in the Ricoh Group. Items 13 through 23 are data for the companies listed below. Ricoh Co., Ltd. • Domestic Subsidiaries Ricoh Japan, Ricoh Technosystems, Ricoh IT Solutions, Ricoh Business Expert, Ricoh Technologies, Ricoh Creative Service, Ricoh...

  • Page 98
    ... first high-speed facsimile machine R for offices, succeeds in transmission between Tokyo and New York via satellite communications. Establishes Ricoh Electronics, Inc., a manufacturing subsidiary in the U.S. C ommercializes the Ricopy DT1200, a wet process-based plain paper copier that becomes...

  • Page 99
    ... oekom research AG (also in 2005 and 2006). 2006 2007 2008 Lights up a major billboard atop the San-Ai Dream Center in Ginza, Tokyo. InfoPrint Solutions Company, a Ricoh-IBM joint venture, starts operation. Introduces the RICOH Pro C900 color production printer. Acquires IKON Office Solutions, Inc...

  • Page 100
    ... customers. 2010 Sets up a 100% eco-powered billboard in New York's Times Square. Launches the Projection System business. 2011 Launches the Unified Communication System that seamlessly integrates video, voice and other forms of data. Establishes PENTAX Ricoh Imaging Company, Ltd. Receives an award...

  • Page 101
    ... global organizations ready for a "green and inclusive economy" Ricoh's reconstruction support activities in the wake of the Great East Japan Earthquake are given the International Association for Universal Design Award Receives the highest rank for environmental contributions from the Development...

  • Page 102
    ...Business Solutions Group, Ricoh Co., Ltd. (Formerly) President, Ricoh Electronics, Inc.; General Manager, Corporate Planning, Ricoh Co., Ltd. Date of birth: October 21, 1956 Joined the Company: 1979 (Currently) Corporate Executive Vice President and General Manager, Japan Marketing Group, Ricoh...

  • Page 103
    ... System Solutions Personal computers, servers, network equipment, related services, support and software Industrial Products Thermal media, optical equipment, semiconductor devices and electronic components Other Digital cameras Number of Employees Stock Listings Independent Public Accountants...

  • Page 104
    ... Industrial Business Information Security Innovation Intellectual Property Internal Controls Investment in Research & Development ISO 26000 (the International Standard for Social Responsibility) IT Services Hotline System Human Resource Management Global Policy on Social Contribution Activities...

  • Page 105
    ...Supplier CSR Self-Assessment Reports Sustainable Environmental Management 14, 24 57 70 45, 52 79 86 100 15, 36 69 43, 60 31, 67 T Technology Development Process The Great East Japan Earthquake The RICOH Way The UN Global Compact 49 83 1, 65 1 U Ultra-Short-Throw Projector Unified Communication...

  • Page 106
    ... report, please contact us at the address below. Ricoh Co., Ltd. Corporate Communication Center Ricoh Bldg., 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222, Japan Tel: +81-3-6278-2111 (switchboard) [email protected] â- Global regional headquarters The Americas Ricoh Americas Corporation 70 Valley...