Qantas 2004 Annual Report Download - page 31

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Qantas Holidays
QH Tours, trading under the brands Qantas Holidays and
Viva! Holidays, continues to be Australia’s leading wholesaler
of domestic and international holidays.
Qantas Holidays employs more than 1,000 staff in Australia
and overseas.Through a network of 100 general sales
agents, the business has a significant global footprint, with
offices located in Australia as well as throughout Asia and in
the United Kingdom.
Qantas Holidays increased EBIT by 24.1 per cent to
$54.1 million as outbound tourism recovered from the
SARS and Iraq crises, domestic demand strengthened
and productivity initiatives were implemented.
Qantas Holidays holds a 75 per cent interest in Holiday Tours
and Travel Pty Ltd (HTT). Based in Singapore, and with offices
in Thailand, Malaysia, Indonesia, Korea, Hong Kong and
Taiwan, HTT operates two key brands – ‘Holiday Tours and
Travel ‘ and ‘Tour East’ – and sells wholesale land packages,
predominantly to Australia. Tour East provides tours and
transfer services throughout Asia.
Qantas Holidays works closely with all of the Qantas Group
Flying Businesses to market and sell domestic and
international holiday packages. In July 2004, Qantas Holidays
entered the charter market for the first time, offering air and
land holiday packages to the Thai resort island of Phuket
with Australian Airlines.
Also in July 2004, Qantas Holidays introduced a new internet
booking service – ReadyRooms.com.au – an instant purchase
service providing access to last minute quality hotel
accommodation Australia-wide up to 14 days in advance.
Qantas Defence Services
Qantas Defence Services (QDS) employs approximately
350 people in the ACT, NSW and Queensland and provides
aviation maintenance services to the Commonwealth
Department of Defence and the Australian Defence Forces.
These services include:
provision and maintenance of the Prime Minister's special
purpose aircraft;
depot maintenance of the Royal Australian Air Force's
(RAAF’s) C130 Hercules fleet;
avionics maintenance of the RAAF's F-111 and C130
Hercules fleets;
overhaul and repair of engines on the RAAF's Hawk
127 fighter, C130 Hercules, Caribou and P-3 Orion
fleets; and
overhaul and repair of engines on the Australian Army's
Iroquois helicopter fleet.
In April 2004, QDS and EADS (an Airbus-related company)
were selected as the preferred tenderer to acquire, modify
and maintain five Airbus A330-200 tanker aircraft for the
RAAF to be delivered between 2007 and 2009.
The new business will help to create Australian jobs, with
up to 50 new staff to be recruited by QDS to provide
customised maintenance and crew training systems and
programs to the RAAF. Heavy maintenance on the Airbus
A330 tanker will be undertaken at Qantas' new facility at
Brisbane Airport due to open later this year.
QDS will continue to actively seek defence contract
opportunities
HighlightIn April 2004, Qantas Defence Services and EADS were selected as the preferred tenderer to
provide and maintain Airbus A330-200 tanker aircraft for the Royal Australian Air Force.
Qantas Holidays and Qantas Defence Services
Qantas Annual Report 2004 29Spirit of Australia