Qantas 2004 Annual Report Download - page 2

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1Report from the Chairman and Chief Executive Officer 5Key Financial Indicators 6Qantas Group Destinations
8Flying Businesses 20 Flying Services 26 Associated Businesses 30 Our Community 32 Board of Directors
36 Corporate Governance Statement 42 Financial Review
ESTABLISHED IN 1920 AS QUEENSLAND AND NORTHERN
TERRITORY AERIAL SERVICES LIMITED, THE QANTAS GROUP
TODAY OPERATES A RANGE OF FLYING BUSINESSES AND A
DIVERSE PORTFOLIO OF AIRLINE-RELATED BUSINESSES
The International Flying Businesses are:
Qantas International; and
Australian Airlines.
The Domestic Flying Businesses are:
Qantas Domestic;
QantasLink; and
Jetstar.
The two Flying Services groups that support these Flying Businesses are:
Engineering Technical Operations and Maintenance Services; and
Airports and Catering.
The Qantas Group also operates several associated, airline-related businesses:
Qantas Freight;
Qantas Holidays; and
Qantas Defence Services.
The Qantas Group employs nearly 35,000 people and offers customers nearly
6,000 flights each week – more than 5,000 domestic flights serving 60 city and
regional destinations in Australia, approximately 560 international flights from
Australia to 81 destinations in 40 other countries and 300 New Zealand
domestic services.
The Qantas name and brand are among the most recognised in Australia and
the company has a reputation for excellence in safety, operational reliability,
engineering and maintenance and customer service