Qantas 2004 Annual Report Download - page 30

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Qantas Freight carries cargo and mail, utilising the belly
space of Qantas international passenger aircraft together
with leased freighter aircraft. The division employs
approximately 700 people.
Leased Boeing 747 freighter aircraft were introduced in
February 2004 and operate on the following routes:
the USA to Australia;
Australia to the USA via Singapore and Shanghai;
the USA to Australia via Shanghai and Singapore; and
Australia to Hong Kong and return.
To support these new services, Qantas Freight has opened
a sales office in Shanghai.
Qantas’ international freight operations are likely to be
further expanded with a 49 per cent investment in Thai Air
Cargo, a start-up intra-Asia freighter operation to be based
in Bangkok.
Domestic express air freight operations are conducted by
Australian air Express, a 50:50 joint venture with Australia
Post. Australian air Express uplifts freight on Qantas domestic
passenger services and operates its own fleet of freighter
aircraft. The business employs around 1,600 people and is
the major air linehaul provider in Australia.
In December 2003, Qantas acquired half of Star Track
Express in a further joint venture arrangement with
Australia Post. The company is an express road freight
operator that distributes packaged goods in the high value,
express and time sensitive market.
The business employs around 2,400 people.
Star Track Express has an outstanding record of profitable
growth. On-time delivery rates exceed 99 per cent, a result
assisted by ongoing investment in people, infrastructure and
information technology.
Over the past four years, the business has invested more
than $150 million in state-of-the-art distribution facilities
and sorting equipment for new or expanded depots in
Adelaide, Brisbane, Melbourne, Perth and Sydney.
Qantas Freight owns and operates international freight
terminal facilities in Brisbane, Los Angeles, Melbourne,
Perth and Sydney. The terminals provide handling services
(including a customs brokerage service) for Qantas Freight
and a number of client airlines. Plans are underway to
expand and upgrade the Australia-based freight terminals.
Qantas Freight is a launch partner in Ezycargo.com, an
internet-based cargo portal involving a number of key
Asia-Pacific airlines. Ezycargo.com offers a range of facilities
for customers including the ability to track shipments and
book space with multiple carriers on a single site.
Qantas Freight's international business remains a leader in
the development and adoption of e-commerce. The majority
of bookings are online and a range of services are in place to
provide fast and easy access to accurate, real time
information on worldwide freight movements 24 hours a
day via the internet, email, SMS or fax
HighlightA major investment for the Qantas Group in 2003/04 was the joint venture purchase with
Australia Post of the Australian road freight operator Star Track Express.
Qantas Freight
28 Qantas Annual Report 2004