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PART I
Forward-Looking Statements and Risk Factors
Statements contained in this annual report on Form 10-K, or Annual Report, regarding our expectations, beliefs, estimates, intentions or strategies are forward-
looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Any statements
contained herein that are not statements of historical fact may be deemed to be forward-looking statements. For example, words such as "may," "will," "should,"
"estimates," "predicts," "potential," "continue," "strategy," "believes," "anticipates," "plans," "expects," "intends," and similar expressions are intended to identify
forward-looking statements. You should not place undue reliance on these forward-looking statements. Actual results and trends may differ materially from
historical results and those projected in any such forward-looking statements depending on a variety of factors. These factors include, but are not limited to-
market acceptance of new or existing services and features,
success of our efforts to target mid-market and larger distributed enterprises,
changes in the competitive dynamics of the markets in which we compete,
customer cancellations and rate of churn,
impact of current economic climate and adverse credit markets on our target customers,
our ability to scale our business,
our reliance on infrastructure of third-party network services providers,
risk of failure in our physical infrastructure,
risk of failure of our software,
our ability to maintain the compatibility of our software with third-party applications and mobile platforms,
continued compliance with industry standards and regulatory requirements in the United States and foreign countries in which we make our software
solutions available,
risks relating to our strategies and objectives for future operations, including the execution of integration plans and realization of the expected benefits of
our acquisitions,
the amount and timing of costs associated with recruiting, training and integrating new employees,
introduction and adoption of our cloud software solutions in markets outside of the United States, and
general economic conditions that could adversely affect our business and operating results.
The forward-looking statements may also be impacted by the additional risks faced by us as described in this Annual Report, including those set forth under the
section entitled "Risk Factors." All forward-looking statements included in this Annual Report are based on information available to us on the date hereof, and we
assume no obligation to update any such forward-looking statements. Readers are urged to carefully review and consider the various disclosures made in this
Annual Report, which attempt to advise interested parties of the risks and factors that may affect our business, financial condition, results of operations and
prospects.
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