Westjet 2009 Annual Report Download - page 26

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24 WestJet 2009 Annual Report24 WestJet 2009 Annual Report
Jesse, Aircraft Maintenance Engineer
Blair, Specialist – Airport Services
Alex, TAC Crew Chief
“I have fl own many times with WestJet and will continue to fl y WestJet because frankly, it is the friendliest airline. I am constantly
amazed at how many agents and crew members are smiling and laughing while they are working, and are always happy to help
in any way. As our aircraft was leaving the gate from Calgary, I had to do a double take. There was the WestJet ground crew,
waving goodbye to us with one hand, and holding banners with the other that read, ‘Have a great fl ight’ and ‘Thank you for fl ying
WestJet’. I have not experienced such exemplary customer service before. Well done, WestJet. You have a committed customer.”
TRACEY – CALGARY, ALTA.