Salesforce.com 2010 Annual Report Download - page 95

Table of Contents
PART IV
ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(a) The following documents are filed as a part of this Report:
1. Financial Statements: The information concerning our financial statements, and Report of Independent Registered Public Accounting Firm
required by this Item is incorporated by reference herein to the section of this Report in Item 8, entitled "Consolidated Financial Statements and
Supplementary Data."
2. Financial Statement Schedules: Schedule II Valuation and Qualifying Accounts is filed as part of this Report and should be read in conjunction
with the Consolidated Financial Statements and Notes thereto.
The Financial Statement Schedules not listed have been omitted because they are not applicable or are not required or the information required to
be set forth herein is included in the Consolidated Financial Statements or Notes thereto.
3. Exhibits: See "Index to Exhibits."
(b) Exhibits. The exhibits listed below in the accompanying "Index to Exhibits" are filed or incorporated by reference as part of this Annual Report on
Form 10-K.
(c) Financial Statement Schedules.
salesforce.com, inc.
Schedule II Valuation and Qualifying Accounts
Description
Balance at
Beginning of
Year Additions
Deductions
Write-offs
Balance at
End of Year
Fiscal year ended January 31, 2011
Allowance for doubtful accounts $ 1,050,000 $ 3,995,000 $ 3,334,000 $ 1,711,000
Fiscal year ended January 31, 2010
Allowance for doubtful accounts $ 1,527,000 $ 2,787,000 $ 3,264,000 $ 1,050,000
Fiscal year ended January 31, 2009
Allowance for doubtful accounts $ 906,000 $ 4,390,000 $ 3,769,000 $ 1,527,000
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