Qantas 2011 Annual Report Download - page 16

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THE QANTAS GROUP 14
for the year ended 30 June 2011
Information on Qantas
The Qantas Group’s main business is the transportation of passengers
using two complementary airlines, Qantas and Jetstar, operating
international, domestic and regional services.
The Group’s broader portfolio of businesses and investments,
including Qantas Frequent Flyer and Qantas Freight Enterprises,
generate diverse revenue streams and adds value for customers
and investors.
The Group employs almost , people,  per cent of them based
in Australia.
ORGANISATIONAL STRUCTURE
Executive Committee
Alan Joyce, Chief Executive Ofcer and Managing Director
Bruce Buchanan, Chief Executive Ofcer, Jetstar
Gareth Evans, Chief Financial Ofcer
Lesley Grant, Group Executive, Customer and Marketing
Rob Gurney, Group Executive, Qantas Commercial
Simon Hickey, Chief Executive Ofcer, Qantas Frequent Flyer
Jayne Hrdlicka, Group Executive, Strategy and Technology
Brett Johnson, General Counsel
Jon Scriven, Group Executive, People
Lyell Strambi, Group Executive, Qantas Operations
Olivia Wirth, Group Executive, Government and Corporate Affairs
Qantas
Qantas is a premium, full-service Australian domestic and international
airline offering services across a wide network of destinations.
Customer benets include a global network, up to four travel classes
(depending on aircraft type and route), inight food, wine and
entertainment, a rewarding loyalty program in Qantas Frequent Flyer,
airport lounges and other services. Qantas is a founding member of
the oneworld alliance.
Qantas’ full-service regional airline, QantasLink, connects regional
customers with major cities and with Qantas’ domestic and
international network.
In December  Qantas acquired the West Australian charter
airline Network Aviation, which specialises in y-in y-out services
to mining communities.
Jetstar
Jetstar, the Group’s low-fares airline, began operating Australian
domestic services in , international services in  and New
Zealand domestic services in . It also manages Jetstar Asia,
which operates within Asia to/from Singapore.
Through the Group’s  per cent investment in Jetstar Pacic,
the Jetstar brand also has a presence in Vietnam.
Portfolio Businesses
In addition to its airline brands, the Group operates a number of
related businesses, including Qantas Frequent Flyer and Qantas
Freight Enterprises.
Qantas Frequent Flyer is Australia’s leading coalition loyalty program,
with . million members and more than  partners. Members
accumulate points with Qantas, Jetstar and other partner airlines
and spend them on ights or a range of goods and services.
Qantas Freight Enterprises markets freight capacity across Qantas’
passenger operations, as well as operating dedicated freighter
services and managing the Group’s role in a number of strategic
logistics assets.
Corporate
A range of corporate departments develop and manage the Group’s
strategy and policy, ensure regulatory compliance and engage with
relevant external stakeholders:
— Finance: nancial strategy, policy, planning and reporting, treasury,
tax, insurance, eet planning and procurement, investor relations
— Government and Corporate Affairs: government relations,
internal and external communication, community partnerships,
Qantas Foundation
— Information Technology
— Legal
— People: workforce management and engagement,
industrial relations, remuneration, workplace transformation
— Public Company (including the Company Secretary): manages
the Group’s obligations as a listed entity
— Ofce of the CEO: safety, security, business resilience, health,
internal audit, environment
Investment
The Qantas Group maintains strategic investments in a number
of airlines and airline-related businesses, including:
— A  per cent stake in Vietnam’s Jetstar Pacic
— A  per cent stake in Fiji’s Air Pacic
— A  per cent stake in Jetset Travelworld Limited
Qantas is also an equal partner with Australia Post in AUX Investments,
a jointly-controlled entity which owns:
— Australian air Express
— Star Track Express
THE QANTAS GROUP
Founded in regional Queensland in
1920, Qantas is one of the world’s most
experienced and respected airlines,
with a proud record of safety, innovation
and excellence.