DHL 2014 Annual Report Download - page 75
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New business worth around , million secured
In the reporting year, the Supply Chain business unit concluded additional contracts
worth around , million in annualised revenue with both new and existing custom-
ers in the reporting year. e Consumer, Retail, Automotive, Life Sciences & Healthcare
and Technology sectors accounted for the majority of the gains. e annualised contract
renewal rate remained at a consistently high level.
further improved in the reporting year
in the division was million in the reporting year (previous year: million).
e previous year included a gain of million from the adjustment of pension plans
as well as charges of million for restructuring, charges associated with the Chapter
insolvency ling of a major customer and expenses arising from business disposals. e
improved can be attributed both to the high level of new business and to continuing
restructuring programmes. e return on sales was . (previous year: . ). In the
fourth quarter of , decreased from million to million, reecting pri-
marily the prior- year net gain from the pension plan adjustment and restructuring costs.
Operating cash ow for the reporting year increased to million, from mil-
lion in the previous year.
Deutsche Post Group — Annual Report
69
Group Management Report — REPORT ON ECONOMIC POSITION — Business performance in the divisions