DHL 2001 Annual Report Download - page 62

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62
We have combined our comprehensive written communication services in
Germany in the MAIL Corporate Division,which is composed of the Business
Divisions Mail Communication, Direct Marketing and Press Distribution.
With a nationwide infrastructure of around 13,000 retail outlets, 140,000 mail
boxes and 62,300 delivery districts, we serve over 39 million households and
three million business customers across Germany.
Mail market remains stable
The German mail market had a total volume of €7.8 billion in 2001, up from
€7.7 billion in 2000.This means that the mail market has continued to develop
positively despite the weak economy and the continuing rise of the Internet’s
popularity – and that our competitors have set their sights on this market as
well.In the largely deregulated German market,these companies are permitted
to operate in this business outside our exclusive license area in delivering letters
weighing over 200g. Letters weighing less than this may only be delivered by
competitors if they offer high-quality services such as guaranteed delivery
on the same day. Our competitors were able to increase market share in both
segments, particularly in the case of local mail delivery by third parties, so-
called local post, which now accounts for 2.7% of the overall mail market,up
from 1.8%. Our Business Division Mail Communication is still solid with a
share of 95.0% of the overall market.
MAIL Corporate Division
Total revenue in €m 11,707 11,733 -0.2
Profit from operating activities (EBITA) in €m 1,960 2,004 -2.2
Return on sales* in % 16.7 17.1
Investments in €m 468 587 -20.3
Segment assets in €m 5,049 5,586 -9.6
Employees
calculated as FTEs,
excluding trainees as of Dec. 31 137,130 140,613 -2.5
MAIL Corporate Division
2001 2000 Change
in %
* EBITA/revenue.