DHL 2001 Annual Report Download - page 33

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33
Research & Development
Innovative products and services
The Group
Group Management Report
Service providers usually have no need for research and development in the nar-
rower sense. However, Deutsche Post World Net continued to develop innovative
products and services for its customers in the past fiscal year.
SIGNTRUST turns the Internet into a secure platform for signing contracts
and the settlement of financial services, using data encryption and electronic
signature technology.
Deutsche Post World Net is the first European postal company to introduce
“PC franking”,which allows our customers to frank their mail using their own
PC.At the Munich Corporate Media Competition, this concept won the best-
of-breed award, the “Master of Excellence 2001”, and our PC franking software
STAMPIT won the “Award of Master”. To date, of the 14 patents applied for,
four have been granted.
Thanks to PACKSTATION, customers are no longer dependent on inflexible
parcel delivery times. They specify a convenient place for the parcel to be deliv-
ered and can collect it from a machine there, 24 hours a day, 7 days a week.This
service has been tested at 24 locations in Dortmund and Mainz since
November 2001.