DHL 2001 Annual Report Download - page 180
Download and view the complete annual report
Please find page 180 of the 2001 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170 -
171 -
172 -
173 -
174 -
175 -
176 -
177 -
178 -
179 -
180 -
181 -
182 -
183 -
184 -
185 -
186 -
187 -
188
 |
 |
180
Glossary
Anthrax
A potentially deadly disease caused by the bacterium bacillus anthracis.
Basle II
The revised Basle Capital Accord that seeks to make the capital adequacy
requirements for banks more risk-sensitive than the original 1988 Accord.
It will also reflect recent developments on the financial markets and in risk
management techniques.
Blue chip
Generally refers to shares of prominent companies with a high market
capitalization.
Business-to-business (B-to-B)
The exchange of goods, services and information between companies.
Business-to-consumer (B-to-C)
The exchange of goods, services and information between companies and
private customers.
Carrier sequence barcode sorters
Systems that automatically sort machine-readable letters.
Cash Group
An ATM sharing network linking the domestic ATM systems of Commerzbank,
Deutsche Bank, Dresdner Bank, HypoVereinsbank and Postbank.
CEP market
The market for courier, express and parcel services.
Cross-selling
The sale of various products and services from different business segments
of a company to a customer.
Customer Relationship Management
A single contact person serves as the interface with the customer and enables
him/her access to the Group’s products and services.
DAX
Deutscher Aktien Index: the prime German equity index, compiled by
Deutsche Börse AG. It reflects the performance of the 30 leading German
equities.
Deutsche Post World Net (DPWN)
Deutsche Post World Net is the name under which the Group appears in public,
e.g.in advertising. Deutsche Post AG is the legal name of the Group’s parent
company whose stock has been listed on all German stock exchanges since
November 20, 2000.