DHL 2001 Annual Report Download - page 30
Download and view the complete annual report
Please find page 30 of the 2001 DHL annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.-
1 -
2
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20 -
21 -
22 -
23 -
24 -
25 -
26 -
27 -
28 -
29 -
30 -
31 -
32 -
33 -
34 -
35 -
36 -
37 -
38 -
39 -
40 -
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
 |
 |
30
Growth through one-stop shopping
Integration of our four corporate divisions was our strategic focal point for the
year. More and more, we are transcending national and inter-divisional bound-
aries in our day-to-day cooperation – with outstanding results. Equally, though,
our customers are also demanding integration.In this area, we see great business
potential which can only be realized by ensuring a wide range of services and
intensive cooperation between our corporate divisions.
We offer our customers improved quality, a flexible service range, simplified
processes and, as a result,significant cost savings.
This Annual Report features a number of projects illustrating this strategy,
detailed descriptions of which can be found in the introductions to the reports
on our corporate divisions. They show that by offering a complete single-source
logistics package – one-stop shopping – growth can be generated for the Group.
Realizing synergies through combined services and service functions
Close cooperation between all of our corporate divisions allows us to generate
new business while making considerable cost savings.Within the Group, we
operate a dedicated property management program: office space, warehouses
and, where appropriate, sorting infrastructures are used jointly by the different
divisions, and transport capacities are being optimized worldwide.
One example of this joint use of transportation is Danzas’“Parcel Intercity”,
a high-speed freight train which not only transports logistics shipments, but
also consignments for our domestic parcel service and the MAIL Corporate
Division. Cooperation between Express Germany and DHL has also increased.
Consignments are collected by DHL domestically, enter our domestic parcel
distribution network and are delivered to the recipient in Germany at the date
and time agreed.
In addition, we have been able to realize synergies by combining and opti-
mizing service functions: in Personnel, for example, workflow restructuring in
areas such as health management has led to a considerable increase in process
efficiency.
As part of Group-wide liquidity management, external bank liabilities and
receivables have been eliminated and replaced by a system of internal Group
financing. This is achieved, for example,by granting loans and creating local
cash pools.During the year under review, the eurozone countries and the Nordic
and Baltic states were integrated into our Group-wide cash management system.