United Healthcare 2012 Annual Report Download - page 9

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Amil. In 2012, UnitedHealthcare International acquired Amil, which provides health and dental benefits to over
five million people and also operates 22 acute hospitals, as well as specialty clinics, primary care, and emergency
services across Brazil, principally for the benefit of its members. Amil’s patients are also treated in its contracted
provider network of 45,000 physicians and other health care professionals, 3,300 hospitals and 12,000
laboratories and diagnostic imaging centers. Amil offers a diversified product portfolio with a wide range of
product offerings, benefit designs, price points and values, including indemnity products. Amil’s products
include various administrative services such as network access and administration, care management and
personal health services and claims processing.
Other Operations. UnitedHealthcare International also includes other diversified global health services business
with a variety of offerings for international customers, including:
• Network access and care coordination in the U.S. and overseas;
• TPA products and services for health plans and TPAs;
• Brokerage services;
• Practice management services for care providers;
• Government and corporate consulting services for improving quality and efficiency; and
• Global expatriate insurance solutions.
See Note 13 of Notes to the Consolidated Financial Statements included in Item 8, “Financial Statements” for
additional information related to the revenues and long-lived assets of the UnitedHealthcare International
operations.
Optum
Optum is a health services business serving the broad health care marketplace including:
• Those who need care: the consumers and patients who need the right support, information, resources and
products to achieve their health goals.
• Those who provide care: physicians and other care providers, hospitals and clinical facilities seeking to
modernize in ways that enable the best patient care and experience possible, delivered cost-effectively.
• Those who pay for care: insurers, employers and government agencies devoted to ensuring that those they
sponsor receive high-quality care, administered and delivered efficiently.
• Those who innovate for care: life sciences and research focused organizations dedicated to developing more
effective approaches, enabling technologies and medicines that improve the delivery and quality of care.
Using advanced data, analytics and technology, Optum helps improve overall health system performance:
optimizing care quality, reducing costs and improving the consumer experience and care provider performance.
Optum is organized in three segments:
• OptumHealth focuses on care management, integrated care delivery, and consumer solutions, including
financial services;
• OptumInsight delivers operational services and support and health information technology services; and
• OptumRx specializes in pharmacy services.
OptumHealth
OptumHealth is a diversified health and wellness business serving the physical, emotional and financial needs of
more than 61 million unique individuals and enabling consumer health management and integrated care delivery
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