United Healthcare 2012 Annual Report Download - page 20

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health information and consulting companies. For our UnitedHealthcare businesses, competitors include
Aetna Inc., Cigna Corporation, Coventry Health Care, Inc., Health Net, Inc., Humana Inc., Kaiser Permanente,
WellPoint, Inc., numerous for-profit and not-for-profit organizations operating under licenses from the
Blue Cross Blue Shield Association, and, with respect to our Brazilian operations, several established
competitors in Brazil, and other enterprises that serve more limited geographic areas. For our OptumRx
businesses, competitors include CVS Caremark Corporation, Express Scripts, Inc. and Catamaran Corporation.
Our OptumHealth and OptumInsight reportable segments also compete with a broad and diverse set of
businesses. New entrants into the markets in which we compete, as well as consolidation within these markets,
also contribute to a competitive environment. We believe the principal competitive factors that can impact our
businesses relate to the sales, marketing and pricing of our products and services; product innovation; consumer
engagement and satisfaction; the level and quality of products and services; care delivery; network and clinical
management capabilities; market share; product distribution systems; efficiency of administration operations;
financial strength and marketplace reputation. If we fail to compete effectively to maintain or increase our market
share, including maintaining or increasing enrollments in businesses providing health benefits, our results of
operations, financial position and cash flows could be materially and adversely affected. See Item 1A, “Risk
Factors,” for additional discussion of our risks related to competition.
EMPLOYEES
As of December 31, 2012, we employed approximately 133,000 individuals. We believe our employee relations
are generally positive.
EXECUTIVE OFFICERS OF THE REGISTRANT
The following sets forth certain information regarding our executive officers as of February 6, 2013, including
the business experience of each executive officer during the past five years:
Name Age Position
Stephen J. Hemsley ........................... 60 President and Chief Executive Officer
David S. Wichmann .......................... 50 Executive Vice President and Chief Financial
Officer of UnitedHealth Group and President of
UnitedHealth Group Operations
Gail K. Boudreaux ............................ 52 Executive Vice President of UnitedHealth Group
and Chief Executive Officer of UnitedHealthcare
Eric S. Rangen ............................... 56 Senior Vice President and Chief Accounting
Officer
Larry C. Renfro .............................. 59 Executive Vice President of UnitedHealth Group
and Chief Executive Officer of Optum
Marianne D. Short ............................ 61 Executive Vice President and Chief Legal Officer
Lori Sweere ................................. 54 Executive Vice President of Human Capital
Our Board of Directors elects executive officers annually. Our executive officers serve until their successors are
duly elected and qualified.
Mr. Hemsley is President and Chief Executive Officer of UnitedHealth Group, has served in that capacity since
January 2008, and has been a member of the Board of Directors since February 2000.
Mr. Wichmann is Executive Vice President and Chief Financial Officer of UnitedHealth Group and President of
UnitedHealth Group Operations and has served in that capacity since January 2011. Mr. Wichmann has served as
Executive Vice President and President of UnitedHealth Group Operations since April 2008. From January 2008
to April 2008, Mr. Wichmann served as Executive Vice President of UnitedHealth Group and President of the
Commercial Markets Group (now UnitedHealthcare Employer & Individual).
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