Qantas 2013 Annual Report Download - page 34

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Qantas has always been a leader in
aviation technology: from the early days
of commercial ight when we became the
rst non-US airline to operate the Boeing
707, to more recent innovations in cockpit
and check-in technology.
Now technology is at the centre of our
drive to transform our business, operate
more efciently and provide better
service for our customers.
»Around 3,000 cabin crew and pilots
were equipped with iPads to enable
them to store customer and ight
information, reducing the need to
carry cumbersome paperwork.
»Our ‘Select on Q-Eat’ tool allows
business class customers to pre-order
their meal online, guaranteeing meal
selection or letting crew know that they
want to sleep rst and eat later.
»Qantas Freight employees and truck
drivers are also using iPads, helping
them manage our supply chain
moreefciently.
»Our Maintenix system, accessible
from laptops or mobile devices, gives
our engineers up-to-the minute
information about an aircraft’s
maintenance history and allows them
to receive maintenance instructions,
locate and order spare parts, and
certify their work. It has now been
introduced for all Qantas’ Airbus and
Boeing aircraft (around 170 aircraft).
»In June we launched one of Australia’s
largest commercial trigeneration power
plants, which supplies Qantas’ Sydney
infrastructure with clean energy for
electricity, heating and cooling.
Innovation and Technology
Customers can
use iPads to
stream inight
entertainment
on 15 upgraded
Qantas B767s.
32