Nordstrom 2002 Annual Report Download - page 4

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Please find page 4 of the 2002 Nordstrom annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Café Bistro
Jose “Pepe” Ruvalcaba, Mission Viejo, CA
BP. Salesperson
Nicole Rhotton, Mission Viejo, CA
Personal Touch
Personal shopping specialist
Eun Kim, Michigan Ave., IL
BP. Shoe Salesperson
Russell Felicitas, Downtown Seattle, WA
Concierge
Cynthia Sanchez, Michigan Ave., IL
2 NORDSTROM INC. AND SUBSIDIARIES
our
pleasure
In a competitive retail environment, you must
have the best people in the industry on the sales
floor. We look for people who will approach work
with pride and ownership. Our salespeople are
empowered to do whatever it takes to make the
customer happy. Every day, they find new ways
to respond to each customer’s needs.
In addition to anticipating what the customer
wants, we offer special services that enhance
the shopping experience. Whether someone
needs a gift wrapped in our signature pewter
and silver boxes (of course, free of charge), last
minute alterations, or a complimentary makeover,
our services are a unique complement to our
superior salespeople.