Vonage 2008 Annual Report Download

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Marc P. Lefar
Chief Executive Of cer
Dear Shareholders,
Since my rst weeks at Vonage, I have been impressed by the
energy and drive of our team. From senior leadership to front-line
customer service specialists, everyone is dedicated and
motivated to win.
Now, nine months into the job and deeply immersed in the business,
I am even more convinced of our potential to be a vital, growing
and pro table leader in Internet telephony and digital voice applications.
But we’re not there yet, and we have much work to do.

Table of contents

  • Page 1
    ... to front-line customer service specialists, everyone is dedicated and motivated to win. Now, nine months into the job and deeply immersed in the business, I am even more convinced of our potential to be a vital, growing and profitable leader in Internet telephony and digital voice applications...

  • Page 2
    ... improve the quality of the service we deliver to our customers. ENHANCED THE MANAGEMENT TEAM We recently filled senior leadership positions in Network Operations, Product and Program Management, Product Development and Information Technology, Customer Care, Telesales and Marketing Operations. (238...

  • Page 3
    ... Vonage's services deliver a high-quality experience every time. NEW AND ENHANCED PRODUCTS AND SERVICES: Develop new and differentiated products that meet the needs of specific customer segments and create a habit of frequent usage. COST OPTIMIZATION: Achieve continued reductions in operating costs...

  • Page 4
    ... business operations and customer care metrics. We are responding to customer calls more quickly and efficiently, fi and have reduced the level of customer churn from the beginning of the year. However, the quality of our overall customer experience must continue to improve. And, we must continue...

  • Page 5
    ...or organization) 11-3547680 (IRS Employer Identification No.) 23 Main Street, Holmdel, New Jersey (Address of principal executive offices) 07733 (Zip Code) (732) 528-2600 Registrant's telephone number, including area code Securities registered pursuant to Section 12(b) of the Act: Title of each...

  • Page 6

  • Page 7
    ... and Related Stockholder Matters Certain Relationships and Related Transactions, and Director Independence Principal Accountant Fees and Services 46 46 46 46 46 Item 15. Exhibits, Financial Statement Schedules Signatures Index to Financial Statements 47 51 F-1 VONAGE ANNUAL REPORT 2008

  • Page 8
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  • Page 9
    ... into our business practices; differences between our service and traditional phone services, including our 911 service; our dependence on third party facilities, equipment and services; system disruptions or flaws in our technology; our dependence on our customers' existing broadband connections...

  • Page 10
    ... fee. In order to access our service, a customer need only connect a standard telephone to a broadband Internet connection through a small Vonage-enabled device. After connecting the device, our customers can use their telephone to make and receive calls. Plans In the United States, we offer...

  • Page 11
    ... 500 monthly minutes used. > Vonage Pro. This plan combines the Residential Premium Unlimited Plan with certain premium services described below like Vonage Companion and Vonage Visual Voicemail. > Small Business Unlimited. Subject to certain restrictions, this plan includes unlimited local and long...

  • Page 12
    ... new markets. Our web-based customer portal allows our customers to manage most aspects of their Vonage service without requiring the intervention of a customer-care representative. Customers can add and change features, phone numbers, update billing information and review their historical calling...

  • Page 13
    ...'s registered location information and, in some cases, the caller's phone number. Where the emergency call center is unable to process the information, the caller is provided a service that is similar to the basic 911 services offered to some wireline telephone customers and some wireless customers...

  • Page 14
    ... cost of acquiring new subscriber lines, to evaluate which approaches produce the best results and 6 VONAGE ANNUAL REPORT 2008 Customer Service We offer our customers support 24 hours a day, seven days a week through both our comprehensive online account management website and our toll free number...

  • Page 15
    ... cancel their traditional phone service without also losing their broadband DSL service. While a majority of broadband users today subscribe to cable modem service, recent trends suggest that DSL providers are gaining broadband market share. Others are not willing to install a Vonage-enabled device...

  • Page 16
    ... using our services. This could also apply to phone companies that connect our customers to the Internet. We believe our ability to successfully compete with cable companies is enhanced by the features we offer that cable companies do not offer (such as portable service and wide choice of area codes...

  • Page 17
    ... are filed as exhibits to this Annual Report on Form 10-K. In addition, an annual chief executive officer certification was submitted by our then Interim Chief Executive Officer to the New York Stock Exchange on June 3, 2008 in accordance with the New York Stock Exchange listing requirements. 9

  • Page 18
    ... related notes included elsewhere in this Annual Report on Form 10-K, in evaluating our company and our business. Any of these risks could materially adversely affect our business, financial condition and results of operations and the trading price of our common stock. For the financial information...

  • Page 19
    ..., which provide telephone service based on the public switched telephone network. Some of these traditional providers also have added VoIP services to their existing telephone and broadband offerings. We also face competition from cable companies, such as Cablevision, Comcast Corporation, Cox...

  • Page 20
    ... card processors to demand additional reserves or letters of credit or make holdbacks; > result in substantial employee layoffs; > materially and adversely affect our brand in the market place and cause a substantial loss of goodwill; 12 VONAGE ANNUAL REPORT 2008 We may incur significant costs...

  • Page 21
    ... wireline telephone service or wireless service, our service requires our customers to have an operative broadband Internet connection and an electrical power supply, which are provided by the customer's Internet service provider and electric utility company, respectively, and not by us. The quality...

  • Page 22
    ... parties do not provide our customers with reliable, high-quality service, our reputation will be harmed and we may lose customers. We offer our customers support 24 hours a day, seven days a week through both our comprehensive online account management website and our toll free number. We rely on...

  • Page 23
    ... their customers' access to VoIP or otherwise discriminating against VoIP providers. In August 2008, however, the FCC found that it had the authority to order a major cable operator to cease using network management practices that interfered with its broadband service users' ability to use certain...

  • Page 24
    ... under complex attribution rules and generally includes shares held directly, indirectly (though intervening entities) and constructively (by certain related parties and certain unrelated parties acting as a group). The market price of our common stock has been and may continue to be volatile, and...

  • Page 25
    ... acquiring us. Such provisions could have the effect of depriving stockholders of an opportunity to sell their shares at a premium over prevailing market prices. Any delay or prevention of, or significant payments required to be made upon, a change of control transaction or changes in our board of...

  • Page 26
    ... of our offices and locations: Lease Expiration Date 2017 2010 2010 Location Holmdel, New Jersey Mississauga, Ontario London, United Kingdom Business Use Corporate Headquarters, Network Operations, Customer Service, Sales and Marketing, and Administration Customer Service, Sales and Marketing...

  • Page 27
    ...8th Circuit decision in the Nebraska Public Service Commission litigation, referenced above. City of New York vs. Verizon and Vonage. On April 21, 2008, the City of New York and the Sheriff of the City of New York filed a complaint ("NYC Complaint") in New York State Court against Verizon and Vonage...

  • Page 28
    ...complied with the New Jersey sales tax. We have received inquiries or demands from a number of state and municipal taxing and 911 agencies seeking payment of Taxes that are applied to or collected from customers of providers of traditional public switched telephone network services. Although we have...

  • Page 29
    ...variety of corporate and operational finance positions at Winstar Communications, including Vice President of Finance for the SME, Internet, Web Hosting and Professional Services divisions. Additionally, Mr. Rego spent over 14 years in practice as a certified public accountant with international CPA...

  • Page 30
    ... directors and audit committees of Armstrong World Industries, Inc. and Safeguard Scientifics, Inc. and the board of trustees and audit committee of the Pennsylvania Real Estate Investment Trust. He is a Member of the American Institute of Certified Public Accountants. 22 VONAGE ANNUAL REPORT 2008

  • Page 31
    ... Through the year ended December 31, 2008, we used $418,881 of the net proceeds from the IPO to fund operating activities of $270,926 including $212,225 for IP litigation settlements, $40,327 to pay noteholders of our previously issued convertible notes, $26,799 for debt related costs related to the...

  • Page 32
    ..., if any. The graph assumes the initial value of our common stock on May 24, 2006 was the closing sales price of $14.85 per share. The graph below and related information shall not be deemed "soliciting material" or "filed" with the Securities and Exchange Commission or otherwise subject to the...

  • Page 33
    ... per share amounts) Statement of Operations Data: Operating Revenues: Telephony services Customer equipment and shipping Operating Expenses: Direct cost of telephony services(1) Royalty Total direct cost of telephony services Direct cost of goods sold Selling, general and administrative Marketing...

  • Page 34
    ... (at period end): Cash, cash equivalents and marketable securities Property and equipment, net Restricted cash Total assets Total debt, net of discount Capital lease obligations Total liabilities Total redeemable preferred stock Total stockholders' equity (deficit) 2008 $ 46,134 98,292 39,585 336...

  • Page 35
    ... features that customers add to their service plans and through activation fees we charge customers to activate their service. We are a leading, pure-play provider of broadband telephone services to residential and small office and home office customers with over 2.6 million subscriber lines...

  • Page 36
    ... a customer can make an outbound telephone call on that date. Our subscriber lines include fax lines and SoftPhones but do not include our virtual phone numbers or toll free numbers, which only allow inbound telephone calls to customers. In 2008, we added 26,929 net subscriber lines and had a total...

  • Page 37
    ... offer residential fax service, virtual phone numbers, toll free numbers and other services, for each of which we charge an additional monthly fee. One business fax line is included with each of our two small office and home office plans, but we charge monthly fees for additional business fax lines...

  • Page 38
    ...made to incumbent telephone companies. When a Vonage subscriber calls another Vonage subscriber, we do not pay an access charge. > The cost of leasing internet transit services from multiple internet service providers. This internet connectivity is used to carry VoIP session initiation signaling and...

  • Page 39
    ... Years Ended December 31, 2008 2007 2006 Operating Revenues: Telephony services Customer equipment and shipping Operating Expenses: Direct cost of telephony services (excluding depreciation and amortization) Royalty Total direct cost of telephony services Direct cost of goods sold Selling, general...

  • Page 40
    ...cost of customer equipment of $9,072, which included $7,606 of amortization costs on deferred customer equipment due to the change of our customer life from 60 months to 48 months in the 32 VONAGE ANNUAL REPORT 2008 first quarter of 2008. In addition, there was a decrease in activation fees for new...

  • Page 41
    ... was offset by the increase in share-based expense of $4,696 due to the large number of forfeitures in connection with terminated employees recorded for the year ended December 31, 2007. As we continued to add customers, our credit card, debit card and ECP fees have increased by $1,285. Our kiosk...

  • Page 42
    ...We participated in the State of New Jersey's corporation business tax benefit certificate transfer program, which allows certain high technology and biotechnology companies to transfer unused New Jersey net operating loss carryovers to other New Jersey corporation business taxpayers. During 2003 and...

  • Page 43
    ...(dollars in thousands, except operating data) Revenue: Telephony services Customer equipment and shipping Operating expenses: Direct cost of telephony services (1) Royalty Total direct cost of telephony services Direct cost of goods sold Selling, general and administrative Marketing Depreciation and...

  • Page 44
    ... with Verizon in October 2007. Direct cost of goods sold. The fluctuations in direct cost of goods sold expenses between the quarters was due to the mix LIQUIDITY AND CAPITAL RESOURCES in the type of customer equipment sold and the fluctuations in the subscriber line additions. In addition, in 2008...

  • Page 45
    ... into shares of our preferred stock. We have used these proceeds for working capital, funding operating losses, IP litigation settlements, repaying our prior convertible notes and other general corporate purposes. Although our net losses initially were driven primarily by start-up costs and the cost...

  • Page 46
    ... and 5% stockholders; change lines of business; and make marketing expenditures under contracts with a duration in excess of one year that exceed (i) $95,000 until December 31, 2009 and (ii) for each quarter thereafter, an amount equal to 20% of consolidated pre-marketing operating income for the...

  • Page 47
    ... required by our credit card processors. Cash used in investing activities for 2006 of $210,798 was attributable to net purchases and sales of marketable securities of $155,591, capital expenditures of $49,396 and $5,268 for the acquisition of three patents. Cash from our initial public offering...

  • Page 48
    ...042 related to our corporate headquarters in Holmdel, New Jersey that expire in 2017. Operating lease obligations. At December 31, 2008, future commitments for operating leases included $2,389 for co-location facilities in the United States that accommodate a portion of our network equipment through...

  • Page 49
    ... include $60,000 in fees through 2009 to a vendor that enables a customer's call to connect to the public switched telephone network; $8,160 in fees for local number portability through 2011; $18,700 for inbound sales support through 2010; $14,800 for a credit card company to process our credit card...

  • Page 50
    ...Accounting Standards Board ("FASB") ratified Emerging Issues Task Force Issue No. 07-5, "Determining Whether an Instrument (or an Embedded Feature) Is Indexed to an Entity's Own Stock" ("EITF 07-5"). EITF 07-5 provides that an entity should use a two step approach to evaluate 42 VONAGE ANNUAL REPORT...

  • Page 51
    ...certain other items at fair value. The standard requires that unrealized gains and losses on items for which the fair value option has been elected be reported in earnings. SFAS No. 159 was effective for us beginning in the first quarter of 2008. We currently do not have any instruments eligible for...

  • Page 52
    ...deposit accounts with financial institutions, money market funds and highly liquid debt securities of corporations and municipalities. By policy, we limit the amount of credit exposure to any one issuer. During 2008, due to the economic downturn in the banking industry and in anticipation of the use...

  • Page 53
    ...to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company's management, including its principal executive and principal financial officers, or persons performing similar functions, as...

  • Page 54
    ... our codes free of charge on written request to Vonage Investor Relations, 23 Main Street, Holmdel NJ, 07733. We intend to disclose any amendments to, or waivers from, provisions of our codes that apply to our principal executive officer, principal financial officer, principal accounting officer or...

  • Page 55
    ... of Certificate of Vonage Holdings Corp. Common Stock(4) Form of 20.00% Senior Secured Third Lien Notes due 2015 issued by Vonage Holdings Corp. and Vonage America Inc.(15) Stock Purchase Warrant To Purchase Common Stock of Vonage Holdings Corp.(3) Stock Purchase Warrant To Purchase Shares of Series...

  • Page 56
    ...as of July 29, 2008 by and between Vonage Holdings Corp. and KEC Holdings LLC(13)* Form of Nonqualified Stock Option Agreement for Jeffrey A. Citron under the Vonage Holdings Corp. 2006 Incentive Plan(13)* Amended and Restated Employment Agreement, dated January 1, 2009, between Vonage Holdings Corp...

  • Page 57
    ... to an order granting confidential treatment pursuant to the Securities Act of 1933, as amended or the Securities Exchange Act of 1934, as amended. Management contract or compensatory plan or arrangement. (b) Financial Statement Schedules Report of Independent Registered Public Accounting Firm...

  • Page 58
    ... of Independent Registered Public Accounting Firm Board of Directors and Stockholders Vonage Holdings Corp. Holmdel, New Jersey 07733 The audits referred to in our report dated March 2, 2009 relating to the consolidated financial statements of Vonage Holdings Corp., which is contained in Item 8 of...

  • Page 59
    ... the city of Holmdel, State of New Jersey, on March 2, 2009. VONAGE HOLDINGS CORP. Dated: March 2, 2009 By: /S/ JOHN S. REGO John S. Rego Executive Vice President, Chief Financial Officer and Treasurer Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed...

  • Page 60
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  • Page 61
    ... Page Report of Independent Registered Public Accounting Firm-BDO Seidman, LLP Report of Independent Registered Public Accounting Firm-BDO Seidman, LLP Consolidated Balance Sheets as of December 31, 2008 and 2007 Consolidated Statements of Operations for the years ended December 31, 2008, 2007...

  • Page 62
    ...OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM Board of Directors and Stockholders Vonage Holdings Corp. Holmdel, New Jersey We have audited the accompanying consolidated balance sheets of Vonage Holdings Corp. as of December 31, 2008 and 2007, and the related consolidated statements of operations...

  • Page 63
    REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM Board of Directors and Stockholders Vonage Holdings Corp. Holmdel, New Jersey We have audited Vonage Holdings Corp.'s (the "Company") internal control over financial reporting as of December 31, 2008, based on criteria established in Internal ...

  • Page 64
    ...equivalents Marketable securities Accounts receivable, net of allowance of $2,045 and $1,924, respectively Inventory, net of allowance of $1,405 and $3,080, respectively Deferred customer acquisition costs, current Prepaid expenses and other current assets Total current assets Property and equipment...

  • Page 65
    VONAGE HOLDINGS CORP. CONSOLIDATED STATEMENTS OF OPERATIONS For the Years Ended December 31, (In thousands, except per share amounts) Operating Revenues: Telephony services Customer equipment and shipping 2008 $865,765 34,355 900,120 Operating Expenses: Direct cost of telephony services (excluding ...

  • Page 66
    ... operating assets and liabilities: Accounts receivable Inventory Prepaid expenses and other current assets Deferred customer acquisition costs Due from related parties Other assets Accounts payable Accrued expenses Deferred revenue Other liability Net cash provided by (used in) operating activities...

  • Page 67
    ... Share-based award activity y Premium attributed to notes payable y Directed share program g transactions, net Stock subscription receivable payments y Comprehensive loss: Change in unrealized gain (loss) on available-for-sale investments Foreign g currency y translation adjustment Net loss Total...

  • Page 68
    ... service plans. We also derive telephony services revenues from per minute fees for international calls and for any calling minutes in excess of a customer's monthly plan limits. Monthly subscription fees are automatically charged to customers' credit cards, debit cards or electronic check payments...

  • Page 69
    ...public switched telephone network. In addition, these costs include the cost to lease phone numbers, to co-locate in other telephone companies' facilities, to provide enhanced emergency dialing capabilities to transmit 911 calls and to provide local number portability. These costs also include taxes...

  • Page 70
    ...-(Continued) (In thousands, except per share amounts) determined using the average cost method. We provide an inventory allowance for customer equipment that has been returned by customers but may not be able to be re-issued to new customers or returned to the manufacturer for credit. our offices...

  • Page 71
    ... of their plan minutes. If the customer's credit card, debit card or ECP cannot be successfully processed during the current and two subsequent month's billing cycle, we will terminate the account. In addition, we automatically charge any per minute fees to our customers' credit card, debit card or...

  • Page 72
    ... in conformity with generally accepted accounting principles. SFAS No. 162 becomes effective 60 days following the Securities and Exchange Commission's approval of the Public Company Accounting Oversight Board amendments to AU Section 411, "The Meaning of Present F-12 VONAGE ANNUAL REPORT 2008

  • Page 73
    ...the financial statements on a recurring basis (at least annually), until fiscal years beginning after November 15, 2008, and interim periods within those fiscal years. These nonfinancial items include assets and liabilities such as reporting units measured at fair value in a goodwill impairment test...

  • Page 74
    ...the year ended December 31, 2008. Annual amortization will be approximately $70. Note 5. Accrued Expenses December 31, 2008 Marketing Compensation and related taxes and temporary labor Telecommunications Professional fees Litigation Taxes and fees Customer credits Inventory Credit card fees Accrued...

  • Page 75
    ... allowance Net current deferred tax asset Non-current assets and liabilities: Depreciation and amortization Accrued expenses Research and development tax credit Stock option compensation Capital leases Deferred revenue Debt original issue discount Debt related costs Net operating loss carryforward...

  • Page 76
    ...We participated in the State of New Jersey's corporation business tax benefit certificate transfer program, which allows certain high technology and biotechnology companies to transfer unused New Jersey net operating loss carryovers to other New Jersey corporation business taxpayers. During 2003 and...

  • Page 77
    ... the offering of the Previous Convertible Notes for working capital and other general corporate purposes (including the funding of our operating losses). Since the holders were able to require us to repurchase all or any portion of the Previous Convertible Notes on December 16, 2008 at a price in...

  • Page 78
    ...was recorded as additional-paid-in capital as prescribed in APB Opinion No. 14 "Accounting for Convertible Debt and Debt Issued with Stock Purchase Warrants". The following descriptions summarize the material terms of the Financing as provided in the Credit Documentation. November 2008 Financing On...

  • Page 79
    ...not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. Under a registration rights agreement, we filed a shelf registration statement with the Securities and Exchange Commission covering resale of the shares of common stock issuable...

  • Page 80
    ...were $491,144. Directed Share Program In connection with our IPO, we requested that our underwriters reserve 4,219 shares for our customers to purchase at the initial public offering price of $17.00 per share through the Vonage Customer Directed Share Program ("DSP"). In connection with our IPO, we...

  • Page 81
    ... with an exercise price of $1.40 per share that is included in our consolidated balance sheet under additional paid-in capital. This warrant expired on October 1, 2008. Note 9. Employee Benefit Plans Share-Based Compensation Our stock option program is a long-term retention program that is intended...

  • Page 82
    ... common stock at the date of grant with the exception of a grant in 2005 for 125 shares. Initially, we recorded deferred compensation in 2005 related to this option grant. On January 1, 2006, we reversed the remaining deferred compensation balance in accordance with F-22 VONAGE ANNUAL REPORT 2008

  • Page 83
    ... statement of operations. As of December 31, 2008, total unamortized share-based compensation was $14,592, which is expected to be amortized over the remaining vesting period of each grant, up to the next 48 months. Compensation costs for all share-based awards are recognized using the ratable...

  • Page 84
    ... related to the Retirement Plan was $1,307 $1,695 and $1,549 in 2008, 2007 and 2006, respectively. Operating Leases We have entered into various non-cancelable operating lease agreements for certain of our existing office and telecommunications co-location space in the U.S. and for international...

  • Page 85
    ...that enables a customers call to connect to the public switched telephone network. We have committed to pay this vendor $60,000 in 2009. fax litigation case; (iii) defendants failed to disclose all patent infringement claims and issues; and (iv) that the Directed Share Program suffered from various...

  • Page 86
    ... Circuit decision in the Nebraska Public Service Commission litigation, referenced above. City of New York vs. Verizon and Vonage. On April 21, 2008, the City of New York and the Sheriff of the City of New York filed a complaint ("NYC Complaint") in New York State Court against Verizon and Vonage...

  • Page 87
    ...complied with the New Jersey sales tax. We have received inquiries or demands from a number of state and municipal taxing and 911 agencies seeking payment of Taxes that are applied to or collected from customers of providers of traditional public switched telephone network services. Although we have...

  • Page 88
    ... make any additional payment to Sprint as a result of our settlement with Verizon. Verizon. On June 12, 2006, a lawsuit was filed against us and our subsidiary Vonage America Inc., by Verizon Services Corp., Verizon Laboratories Inc., and Verizon Communications, Inc. ("Verizon") in the United States...

  • Page 89
    ... verdict, triggering the settlement agreement that required us to pay Verizon $120,000 in the fourth quarter of 2007. Klausner Technologies. On July 10, 2006, a lawsuit was filed against us and Vonage America by Klausner Technologies, Inc., ("Klausner"), in the United States District Court for the...

  • Page 90
    ... to Mr. Lefar's base salary in effect on the date employment is terminated for a two-year period. The "Value Bonus" is a value ranging from (A) $0 in the event the per share closing price of the Company's common stock on the New York Stock Exchange (or other national securities exchange or automated...

  • Page 91
    ... other business relations until 12 months following termination of his employment. Furthermore, Mr. Lefar has entered into a noncompetition agreement pursuant to which he has agreed not to provide services to the portion of any entity that sells and markets residential/home broadband connectivity or...

  • Page 92
    ... or corporation engaged in any business) that directly competes with our business until 12 months following termination of his employment. party gives notice at least 90 days prior to the end of the then-current term. Under his employment agreement, Mr. Mamakos is entitled to receive an annual base...

  • Page 93
    ... reporting segment and operating unit structure. Information about our operations by geographic location is as follows: For the Years Ended December 31, 2008 2007 2006 Revenue: United States Canada United Kingdom $855,169 34,785 10,166 $900,120 Dec 31, 2008 Long-lived assets: United States Canada...

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  • Page 95
    ... OF 2002 I, Marc P. Lefar, certify that: 1. I have reviewed this annual report on Form 10-K of Vonage Holdings Corp.; 2. Based on my knowledge, this report does not contain any untrue statement of material fact or omit to state a material fact necessary to make the statements made, in light of the...

  • Page 96
    ...financial information; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Date: March 2, 2009 /s/ JOHN S. REGO John S. Rego Executive Vice President, Chief Financial Officer...

  • Page 97
    ... Securities Exchange Act of 1934 and that information contained in such Form 10-K fairly presents, in all material respects, the financial condition and results of operations of Vonage Holdings Corp. Date: March 2, 2009 /s/ JOHN S. REGO John S. Rego Executive Vice President, Chief Financial Officer...

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  • Page 101
    ... President, Customer Care Michael A. Tempora Senior Vice President, Product and Program Management HEADQUARTERS 23 Main Street Holmdel, NJ 07733 Phone: (732) 528-2600 Fax: (732) 834-0189 Email: [email protected] VONAGE INVESTOR RELATIONS 23 Main Street Holmdel, NJ 07733 Phone: (732) 365-1328 Website...

  • Page 102
    23 Main Street Holmdel, NJ 07733 vonage.com