Salesforce.com 2007 Annual Report Download - page 4

Table of Contents
FORWARD-LOOKING INFORMATION
This Annual Report on Form 10-K, including the section titled "Management's Discussion and Analysis of Financial Condition and Results of
Operation" ("MD&A") in Item 7, contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the
Securities Exchange Act of 1934. Forward-looking statements consist of, among other things, trend analyses, statements regarding future events, future
financial performance, our business strategy and our plan to build our business, the expenses associated with increasing our data center capacity, our
anticipated growth, trends in our business, new application service features, our strategy of acquiring or making investments in complementary companies,
services and technologies, the effect of foreign currency exchange rate and interest rate fluctuations on our financial results, the potential impact of current
or any future legislation or litigation, the potential availability of additional tax assets in the future and related matters, the impact of the accounting
pronouncement to expense stock options, the sufficiency of our capital resources, and our strategy to become a platform player for on-demand applications,
all of which are based on current expectations, estimates, and forecasts, and the beliefs and assumptions of our management. Words such as "expects,"
"anticipates," "projects," "intends," "plans," "believes," "estimates," variations of such words, and similar expressions are also intended to identify such
forward-looking statements. These forward-looking statements are subject to risks, uncertainties and assumptions that are difficult to predict. Therefore,
actual results may differ materially and adversely from those expressed in any forward-looking statements. Readers are directed to risks and uncertainties
identified below, under "Risk Factors" in Item 1A and elsewhere in this report, for factors that may cause actual results to be different than those expressed in
these forward-looking statements. Except as required by law, we undertake no obligation to revise or update publicly any forward-looking statements for any
reason.
PART I
ITEM 1. BUSINESS
Overview
We are the leading provider, based on revenues and market share, of software on demand, according to a July 2007 report by International Data
Corporation, or IDC. We provide a comprehensive customer relationship management, or CRM, service to businesses of all sizes and industries worldwide.
Approximately 41,000 customers worldwide use salesforce.com to manage their vital customer, sales and operational data.
We were incorporated in Delaware in February 1999, founded on the simple concept of delivering enterprise business applications via the World Wide
Web, and we introduced our first service offering in February 2000. Since then, we have introduced additional paying editions of our CRM service, we have
introduced our Force.com technology platform that allows customers and developers to build applications that are complementary to or extend beyond CRM,
and we have introduced our AppExchange directory of on-demand applications that were developed for our platform by third parties.
Our principal executive offices are located in San Francisco, California and our principal website address is www.salesforce.com. Our office address is
The Landmark @ One Market, Suite 300, San Francisco, California 94105.
We designed and developed our hosted CRM service to be an easy-to-use and intuitive application that can be deployed quickly, can be customized and
can be integrated with other software applications. We deliver our service through a standard Web browser. Customers who use our on-demand CRM service
and technology platform are able to avoid many of the expenses and complexities of traditional enterprise software implementations and development. As a
result, our customers incur less risk and lower upfront costs and benefit from increased productivity.
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