Salesforce.com 2005 Annual Report Download - page 198

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Authorized Person: Each person who is included on a list of Authorized Persons given to Equinix by Customer in accordance with the Policies.
Billing Commencement Date: For each Service, unless otherwise agreed to by the parties in writing, (i) for a Service ordered in a Sales Order, the date
designated in the Sales Order as the date charges will begin to accrue, and (ii) for a Service ordered in an Online Order or Phone Order, the date Equinix
begins providing the Service to Customer, unless otherwise agreed to by the parties in the Order.
Billing Dispute: A reasonable dispute by Customer regarding an amount charged by Equinix and explained to Equinix in writing no later than thirty (30) days
after the stated due date of such amount if Customer withholds payment due to such dispute.
Business Days: Any day other than a Saturday, Sunday or federal holiday.
Cross-Connect: A physical or wireless interconnection within an IBX Center that (i) exits Customer's cage or (ii) connects Customer to another Equinix
customer.
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