Qantas 2005 Annual Report Download - page 20

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18
QANTAS SERVICES IN AUSTRALIA
The full-service Qantas domestic product features two-
class aircraft, inflight meals, entertainment and a range of
associated services.
Qantas co-ordinates its network and capacity with value-
based airline Jetstar and regional carrier QantasLink to
provide the best mix of product and service across Australia
for business and leisure customers. This approach has
enabled the Qantas Group to maintain a 65 per cent share
of the total domestic market.
This year, Qantas has expanded its network of destinations,
increasing services to existing destinations, adding capacity
and providing seasonal increases through the use of larger
aircraft.
Highlights have included:
x
significant capacity increases for Western Australia with
10 additional domestic services from July 2005 comprising
five extra Perth-Brisbane services, three additional Perth-
Melbourne services, a third Perth-Cairns service and a
second seasonal Broome-Sydney service; and
x 19 extra services to Queensland from July 2005, as well
as the use of different aircraft types to provide seasonal
increases and added frequency, from Brisbane and
Cairns to a range of destinations including Adelaide,
Perth and Sydney.
Qantas has continued to operate a series of longer-range,
non-stop services introduced in mid-2004. These services
are Perth-Canberra and Cairns-Perth, which operate year-
round and Melbourne-Ayers Rock, Sydney-Broome and
Melbourne-Broome, which are seasonal.
Qantas also continues to focus on the needs of frequent
business travellers, offering products and services on the
ground that complement its extensive network on major
routes and full inflight service.
Support from business travellers during the year
reaffirmed Qantas’ position as the airline of choice for
business travellers.
A key feature for business travellers is Cityflyer which
provides customers with high frequency services between
Adelaide, Brisbane, Canberra, Melbourne, Perth and
Sydney.
DOMESTIC ENHANCEMENTS
x A new policy for mobile phones and other portable
electronic devices was introduced in June 2005
for domestic services. This policy was extended to
international services in August 2005. Customers can use
their mobile phones after they land and onboard prior
to departure. “Flight mode” capable mobile phones
and personal digital assistants (such as Blackberrys and
Palm Pilots) can also be used inflight when the aircraft
seat belt sign is extinguished after take-off and until the
aircraft commences descent.
x In August 2004, a new domestic inflight service was
introduced featuring the return of hot dinners in
Economy Class and a choice of two dinners in Business
Class. This enhanced inflight service provides customers
with increased dining options and a selection of gourmet
snacksx
Spirit of Australia
Flying Businesses
Qantas mainline continuedx
A key feature for business travellers is Cityflyer