Home Depot 2000 Annual Report Download - page 39

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ABOUT THIS REPORT Consistent with The Home Depot’s commitment to preserving the environment, this annual report is printed on paper
made from 100% post-consumer waste, otherwise known as recycled content. Of course, the most environmentally friendly solution is
not to print this report at all, and our stockholders can demonstrate their support of this concept by electing to receive all stockholder
materials electronically over the Internet. To receive future materials on-line, visit the financial section of our Web site. By stepping out
to create new solutions, we can all lead the marketplace to a better world.
on the cover Among the new ideas we are pursuing at The Home Depot in fiscal 2001
is our Service Performance Improvement initiative, or SPI, which will be implemented
in all Home Depot stores this year. By changing the way our stores receive and handle
inventory, we are able to enhance the shopping environment, offer better customer ser-
vice and improve efficiency. The Home Depot associates on our cover include store
associates, store managers and district managers who successfully launched our SPI
program in the Atlanta market in January 2001.
innovating
Design: Critt Graham + Associates, Atlanta/NYC/Boston Photography: Tom Feiler Photography, Toronto Printing: QuebecorWorld Acme Printing, Boston