Office Depot 2003 Annual Report Download - page 107

Download and view the complete annual report

Please find page 107 of the 2003 Office Depot annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 108

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108

STRATEGIES
REPOSITION NORTH AMERICAN REAL ESTATE PORTFOLIO
–Increase the number and speed of new store openings
– Build a more flexible retail model with smaller stores and non-traditional formats
– Reinvest in older stores to build a more competitive model
CONTROL COSTS WHILE ENHANCING QUALITY
–Introduce a world-wide focused approach to process excellence
– Continue to improve our industry-leading supply chain
–Leverage our global size and scope to introduce more globally-sourced products
CREATE A CUSTOMER-CENTRIC EXPERIENCE
–Enhance our ability to guide customers to the best shopping opportunities for their needs
– Standardize systems, processes, and content to optimize customer interactions through
‘global content management’
– Manage customer profitability across all channels and brands
DEVELOP A DIFFERENTIATED PRODUCT ASSORTMENT
–Establish clear leadership positions in destination categories
–Develop merchandise solutions based on customer use across all of our channels
– Deepen and broaden Private Brand within and across product groups
EXCEL IN EUROPE
–Continue our successful Guilbert integration program
– Harmonize our customer contact and product strategies
– Acquire or build our presence in new countries and new vertical market segments
ESTABLISH A HIGH-PERFORMANCE ORGANIZATION WITH SUPERIOR LEADERSHIP
AND EMPLOYEES
–Enhance global learning programs
– Provide leadership development opportunities
– Significantly expand college recruiting program in North America
BUILD OR ACQUIRE NEW BUSINESS TO GENERATE BREAKTHROUGH GROWTH
–Leverage strong balance sheet to generate growth
– Look for opportunities that are complementary, add talent, and can be leveraged
➀
➂
➃
➄
➅
➆
➁
OFFICE DEPOT 2003 ANNUAL REPORT