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GRAPH 6GRAPH 5GRAPH 4
(Billions of yen)(Billions of yen) (%)(Billions of yen)
Capital Expenditure*Operating Income/
Operating Income Margin
Sub-segment Sales*
(Years ended March 31)(Years ended March 31)(Years ended March 31)
* For entire Technology Solutions segment
* Including intersegment sales
n n Operating income (left scale)
Operating income margin (right scale)
n n Solutions/System Integration
n n Infrastructure Services
0
1,000
2,000
3,000
1,739.5
2,628.9
889.3
1,546.4
2,371.2
824.8830.0
1,589.5
1,706.0
2,419.5
2,541.8
835.8
1,558.5
2,470.1
911.5
2008 2009 2010 20122011 0
50
100
200
150 143.3
5.5
124.0
5.2
117.3
4.9
127.5
5.0
168.6
6.8
12
9
6
3
0
2008 2009 2010 20122011 0
20
40
100
80
60
80.5 74.0
86.9
73.4
67.2
2008 2009 2010 20122011
related to rebuilding after the earth-
quake. Investment by telecom carriers
also shifted to hardware in response to
increased communications traffic.
Infrastructure Services: Sales decreased
2.7% to ¥1,546.4 billion. Excluding currency
exchange rate effects, sales were virtually
unchanged from the previous fiscal year.
In Japan, demand for outsourcing
services remained strong, although rev-
enue declined partly due to a shift from
packaged products (including access fees)
to standalone products in the internet
service provider (ISP) business in Network
Services. Outside Japan, the impact of
austerity measures by the UK government
continued, coupled with an economic
slump in continental Europe, the impact
of flooding in Thailand, and stagnation in
the US market. Australia and the Nordic
region grew, however, causing revenue to
increase by 1% (excluding currency
exchange rate effects).
Operating income increased ¥6.7
billion year on year to ¥124.0 billion.
GRAPH 5 In Japan, operating income
fell due to the impact of a revenue
decline caused by a decrease in large
system projects and continued upfront
investments in cloud services.
Outside Japan, operating income
rose as profitability in the European
services business turned upward.
Initiatives Going Forward
Solutions/System Integration: In a reor-
ganization that took place in April 2012,
we set up a system integration division
that reunites Group SE divisions. We did
this to further globalization and to
enhance productivity and competitive-
ness beyond the bounds of various sec-
tors, bolster SE capabilities, and provide
new value to customers. We also reorga-
nized regional SE companies into a new
structure that as a group is intended to
fully exhibit their strengths and charac-
teristics, effectively utilize resources and
streamline development investment to
bolster competitiveness. We will create a
powerful SE team with overwhelming
competitiveness by expanding business
based on our strength in existing assets,
and by bolstering global responsiveness.
Infrastructure Services: Cloud computing
will be the foundation upon which we
will accelerate bringing to market new
services, such as those associated with
big data.
Cloud computing in Japan is spread-
ing rapidly, and is available in a wide
range of solutions and services, such as
SaaS-model cloud services which lever-
age packaged software, PaaS and IaaS as
infrastructure platforms and private
clouds. We are also rolling out new
offerings such as convergence services
that utilize big data, which is now
attracting attention. In addition, cus-
tomer interest in system backup and
business continuity has greatly risen
since the Great East Japan Earthquake,
and outsourcing primarily using datacen-
ters and BCP-related services is gaining
momentum. In recognition that cloud
computing’s future expansion is all but
certain, we will bolster new service pro-
posals that apply ICT in innovative ways.
Outside Japan, we will reinforce a
structure that can provide common prod-
ucts and services as “One Fujitsu” regard-
less of location or region, based on the
spirit of global integration. We will also
provide both private and public cloud
platforms by utilizing our Fujitsu Global
Cloud Platform, deployed in 2011 to six
locations around the world, and other
platforms. In this way, Fujitsu will provide
consistent, high-quality ICT services
globally to support all customers in their
endeavors, no matter where they do
business.
Performance
035
FUJITSU LIMITED ANNUAL REPORT 2012