Freddie Mac 2004 Annual Report Download - page 9

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Please find page 9 of the 2004 Freddie Mac annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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7
Operational excellence and a commitment to
creating a performance-based culture drive me
every day at Freddie Mac.
We’re delivering new technology-based initia-
tives and executing on strategies to return the
company to timely financial reporting, make it
easier for our customers to do business with us,
and help fulfill the company’s mission.
The operational challenges ahead for Freddie
Mac are demanding, varied and exciting. They
range from applying technology to meet our
business needs to ensuring we’re agile enough to seize opportunities and meet the ever-
changing needs of an emerging and diverse generation of homebuyers.
Today, we’re implementing new efficiencies in our operations and use of technology to reduce
the costs of doing business, strengthen our competitive position in the marketplace and
deliver on our commitment to our mission and shareholders.
By focusing on operational excellence — the ability to define a problem, determine a solution
and execute for success — Freddie Mac can do more than ever to make home possible for
millions of families.
Joseph A. Smialowski
EXECUTIVE VICE PRESIDENT — OPERATIONS AND TECHNOLOGY