Freddie Mac 2004 Annual Report Download - page 6

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Please find page 6 of the 2004 Freddie Mac annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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As a former commercial banker, I marvel at
what a great market Freddie Mac serves —
and at the strength of this franchise. We’ve
got a strong business model, increasing cus-
tomer focus, much improved funding costs
and a dynamic, growing housing market.
Dick Syron acted decisively to bring in new
top executives who quickly gelled into a
cohesive team. This helps make even our
hard decisions a bit easier. Today there’s a
new sense of commitment and teamwork
not only in our senior management, but
throughout the company. Freddie Mac’s people are responding to the challenge.
You can sense the momentum. We’re working to delight our customers and make the
company simpler and easier to deal with. We’re becoming nimbler — developing products,
seizing opportunities. And we’re executing better, with streamlined organizations, tighter
internal controls, smarter use of IT.
Yes, our market share and several other dashboard dials have been moving the right way.
But beyond the numbers, experience has given me a feel for what operating excellence feels
like. And Freddie Mac is getting closer every day.
PRESIDENT AND CHIEF OPERATING OFFICER
Eugene M. McQuade
4